How MSFT's tricky new Windows 10 pop-up deceives you into upgrading

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  1. Posts : 1,937
    win 10 Insider
       #90

    Yep, that would be a good hiding place!!
      My Computers


  2. Posts : 15,024
    Windows 10 IoT
       #91

    I'm not seeing this new GWX App on my clean install of 8.1? I've run Windows update several times.

    This is what I see. Only options are do it now or do it latter.

    How MSFT's tricky new Windows 10 pop-up deceives you into upgrading-gwx-first-opened.png

    Chose Time gets you this.

    How MSFT's tricky new Windows 10 pop-up deceives you into upgrading-gwx-chose-time.png

    There is no Never option. The drop down just gives you a list of dates to chose.

    Clicking the arrow on the right in the first screen gets you this.

    How MSFT's tricky new Windows 10 pop-up deceives you into upgrading-gwx-clicked-arrow.png

    Keep clicking the arrow and you get more of the commercial and just the one upgrade now button.

    The hamburger button menu just provides web links to help and more info.

    In the end I just clicked the RED X. I'm guessing this is the one that spurred the changes and the extra opt out option? I have no Idea why I got this one instead of the new one? Now I'm just going to leave that PC running and logged on to see what comes next.
      My Computer


  3. Posts : 305
    Windows 10
       #92

    I have noticed that MS keeps changing the appearance of the upgrade notices. That makes it more confusing for people who don't want to spend time studying the notice to figure out how to opt out.
      My Computer


  4. Posts : 1,557
    W10 32 bit, XUbuntu 18.xx 64 bit
       #93

    lehnerus2000 said:
    We seen this before with the "MS Account vs Local Account" debacle.

    MS "hides" any options they don't want you to use using tiny links.
    Whereas the options they want you to use, all have giant buttons.

    What's next?
    Hide all of the undesirable options (to MS) in the EULA dialog (because they know nobody reads it)?
    lehnerus2000

    I never could understand 1/2 half of the EULAs I read, this applies to all software companies not just Microsoft's.
      My Computer


  5. Posts : 13
    Win10
       #94

    I am getting a wave of Customers who swear it updated on its own. Finding that KB3035583 is reinstalling really is wrong when you have deliberately uninstalled it. That in itself is un ethical for a software company. Why even have an Uninstall feature in that case ?
    My guess is MS will need to put a visible NO key eventually. Its costing many users some good cash to revert their machines. A whole bunch of Real Estate Software is dependent on 7. And will not run well on 8 and just goes crazy on 10. I have all these Brokers getting put out of business by this upgrade. Its not pretty. And I was bragging I could stop it. Yikes.
      My Computer


  6. Posts : 15,024
    Windows 10 IoT
       #95

    bltserv said:
    I am getting a wave of Customers who swear it updated on its own. Finding that KB3035583 is reinstalling really is wrong when you have deliberately uninstalled it. That in itself is un ethical for a software company. Why even have an Uninstall feature in that case ?
    My guess is MS will need to put a visible NO key eventually. Its costing many users some good cash to revert their machines. A whole bunch of Real Estate Software is dependent on 7. And will not run well on 8 and just goes crazy on 10. I have all these Brokers getting put out of business by this upgrade. Its not pretty. And I was bragging I could stop it. Yikes.
    Uninstall it and Windows update will just detect that its not applied and reapply it. It's always been like that. In the past though, you could just tick a box so said update wouldn't install. It would stay in the list but not install. You can't do that now. There is no hide this update option. Not natively in Windows 10.
      My Computer


  7. Posts : 15,024
    Windows 10 IoT
       #96

    Opened the GWX App manually last night and got the new window, briefly. The blue "here" in the click here to.. is the only clickable part of the message. If your not paying attention the text will appear to be not clickable. If you click it you'll get a Cancel, Don't cancel option. Click Cancel and it just closes. No message no nothing, the GWX App just closes. I did that, then opened it again and it was back to the original screen with no click here to part? Now you see me now you don't? I have restore points I created before doing all this so I can go back and just do nothing and click the RED X. Right now I just want to see if that new screen ever shows up again? And if it does, what happens if I just click the RED X. I'll give it a day or two and if I don't see it again I'll do a system restore and wait for it to come up again fresh.

    How MSFT's tricky new Windows 10 pop-up deceives you into upgrading-new-gwx.png

    How MSFT's tricky new Windows 10 pop-up deceives you into upgrading-cancel-2.png
      My Computer


  8. Posts : 15,024
    Windows 10 IoT
       #97

    I got impatient and did a system restore to before the first Time I opened the GWX App. The new GWX App window just showed up on my 8.1 PC. I had opened the App manually. I just clicked the RED X and got a second smaller popup saying You're all Set! Your free Windows 10 upgrade is scheduled for Wednesday, 1 June 11:00 PM. There is another Click here to reschedule or cancel at the bottom. I closed that with the X in the corner. Now I just have to wait and see what happens on Wednesday at 11 PM.

    How MSFT's tricky new Windows 10 pop-up deceives you into upgrading-gwx-new-after-clicking-red-x.-capture.png
      My Computer


  9. Posts : 112
       #98

    Totally sneaky


    pcgeek11 said:
    Who cares. It says it is scheduled to Upgrade on Day, Date and Time.... Unless you cancel or change it. Nothing is sneaky. Reading is hard.
    Incorrect. As per a previous person's comment, this is social engineering at its finest. I've developed front end apps before. You guide the users actions via buttons, size, ease of navigation etc. Microsoft did two things to steer people away from cancelling the upgrade. First they made the cancel option very small and inside the description vs. the large button and obviously easily navigated steps to upgrade. Secondly, they conditioned people that closing the window via the red 'X' would cancel the upgrade. Then, after a period of time, they changed that functionality to do the exact opposite and use it as an implied okay.

    This is 100% coercion, and I own two Windows 10 machines. Overall I like the OS. However, I have other machines that are Windows 7 because my family members like programs that are older and won't run on it. Also, they've used my Windows 10 machines and prefer 7. Since 7 is supported until 2020 I will simply solve those issues the next time I buy new hardware, which is the better method as far as hardware driver/compatibility anyway.

    In any case, my ire is not against Windows 10, it is against Microsoft's marketing department and their deceptive strategy.
      My Computer


  10. Posts : 353
    Windows 10 Pro
       #99

    MrBill said:
    Incorrect. As per a previous person's comment, this is social engineering at its finest. I've developed front end apps before. You guide the users actions via buttons, size, ease of navigation etc. Microsoft did two things to steer people away from cancelling the upgrade. First they made the cancel option very small and inside the description vs. the large button and obviously easily navigated steps to upgrade. Secondly, they conditioned people that closing the window via the red 'X' would cancel the upgrade. Then, after a period of time, they changed that functionality to do the exact opposite and use it as an implied okay.

    This is 100% coercion, and I own two Windows 10 machines. Overall I like the OS. However, I have other machines that are Windows 7 because my family members like programs that are older and won't run on it. Also, they've used my Windows 10 machines and prefer 7. Since 7 is supported until 2020 I will simply solve those issues the next time I buy new hardware, which is the better method as far as hardware driver/compatibility anyway.

    In any case, my ire is not against Windows 10, it is against Microsoft's marketing department and their deceptive strategy.
    I agree,

    I really cannot see why Microsoft didn't simply make a 'No Thanks' button the same size, now that would be simple and straightforward. The 'No Thanks' button could then lead to a window that asks two questions simply

    1) Do you wish to keep windows 7/8.1, in which case we will never bother you again?
    2) Would you like us to remind you a few months before support for Windows 7/8.1 stops ?

    wouldn't that be fresh, simple and honest ?
      My Computer


 

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