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  1.    07 Nov 2015 #1
    Join Date : Jul 2015
    Posts : 1,563
    Windows 10 Pro x64 RS 10586.586

    MS Wants to Make Win 10 Spam-Free: Abusive App Reviews to Be Remove


    Microsoft Wants to Make Windows 10 Spam-Free: Abusive App Reviews to Be Removed

    Redmond now working to improve the Windows Store


    Back in 2012, everyone claimed that Microsoft had an app problem because nobody wanted to create programs that would run in the Modern UI of the new operating system.

    Now that the company has more or less addressed this problem (some key apps are still missing from Windows 10 though, including Google's), Redmond has more time to spend on improving the quality of the content offered in the store.

    And the first step in this direction is to block false and abusive reviews that might be posted for various apps available for download.

    As WMPU noticed, Microsoft has recently made a first change to block people from posting false comments on product pages, and the company confirmed in a statement on the official Windows Dev Feedback UserVoice page that this is indeed the case.

    “Several features in this request are now live including 1) respond to review, 2) public response to reviews, 3) escalate to support which in a few cases can delete the comment if it violates the policy, 4) technology to detect and remove a large majority of the spam reviews, and 5) how helpful is a comment,” the company said.
    Read more: http://news.softpedia.com/news/micro...d-495848.shtml
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  2.    07 Nov 2015 #2
    Join Date : Oct 2014
    Posts : 1,555
    W7 32 bit, Linux Mint Xfce 18 64 bit

    Couldn't that get dicey? How would they know if it is a false review vs a legit review? I am ok with them removing false reviews & spam reviews. Microsoft needs to be careful not remove legit (good or bad) reviews. That how people judge whether or not to get the product(s) if people can't find information elsewhere.
      My ComputerSystem Spec
  3.    07 Nov 2015 #3
    Join Date : Nov 2015
    West Bend, Wisconsin
    Posts : 710
    Windows 10 home 64bit 1511 (OSbuild 10586.63)

    I have to agree with Groze. How would they know? It is good to know that they are smart enough to do something with the reviews and are working to get the store better.
      My ComputerSystem Spec
  4.    07 Nov 2015 #4
    Join Date : Sep 2014
    Nashville, TN
    Posts : 3,143
    Windows 10 Pro

    Well, you can see by the steps they are taking, they have technology designed to identify spam (probably massive number of reviews coming from the same IP address and accounts, or similar), as well as a review process which means reviews can be flagged and viewed by a person, as well as the ability for the app owner and community to respond to comments.
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  5.    07 Nov 2015 #5
    Join Date : Jun 2014
    USA
    Posts : 1,652
    Windows 10 Pro x64

    Though I can understand where Microsoft is coming from as I've seen (read) some very questionable "reviews" on apps and products, I can't wholeheartedly agree with deleting or censoring them as this could clearly lead to abuse the other way. Now we get to where the dev's "control" what's being written about their own products, which can lead to fraud and false advertisement.

    Overall I'm not a fan of this policy; but I agree that something needs to be done with those reviews that are clearly abusive and nasty. The "this program sucks, don't buy" is clearly not productive or helpful to anyone and does need to be bounced. The question (concern) I have is where will the line be drawn?

    My two cents.
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  6.    07 Nov 2015 #6
    Join Date : Nov 2015
    West Bend, Wisconsin
    Posts : 710
    Windows 10 home 64bit 1511 (OSbuild 10586.63)

    ______ The line is right here the posts that don't really contribute to anything or the really negative ones will probably be the ones to get removed.
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  7.    07 Nov 2015 #7
    Join Date : Aug 2015
    Posts : 30
    win10 pro x64

    how much you guys wanna bet that 99.99% of removed "spam" reviews are going to be negative ones?
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  8.    07 Nov 2015 #8
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,010
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Quote Originally Posted by sygnus21 View Post
    Though I can understand where Microsoft is coming from as I've seen (read) some very questionable "reviews" on apps and products, I can't wholeheartedly agree with deleting or censoring them as this could clearly lead to abuse the other way. Now we get to where the dev's "control" what's being written about their own products, which can lead to fraud and false advertisement.

    Overall I'm not a fan of this policy; but I agree that something needs to be done with those reviews that are clearly abusive and nasty. The "this program sucks, don't buy" is clearly not productive or helpful to anyone and does need to be bounced. The question (concern) I have is where will the line be drawn?

    My two cents.
    Constructive criticism(for well or bad) is always good. But the problem with todays perceived web anonymity is there are to many trolls, and I'm sorry to say it, but, most people don't criticize any more, they just 6!tch.
      My ComputersSystem Spec
  9.    07 Nov 2015 #9
    Join Date : Jun 2014
    USA
    Posts : 1,652
    Windows 10 Pro x64

    Quote Originally Posted by Atomic77 View Post
    ______ The line is right here the posts that don't really contribute to anything or the really negative ones will probably be the ones to get removed.
    Right. Who's defining "the really negative"??? And what is "really negative"?

    Quote Originally Posted by zahl View Post
    how much you guys wanna bet that 99.99% of removed "spam" reviews are going to be negative ones?
    I would say a large share, and that's what concerns me; especially when you don't know what defines what? Yes, "this program sucks, don't buy" is cut and dry. But what about - "product quit working and vendor failed to return my calls, as such I can't recommend this product". Is that cut and dry?

    Quote Originally Posted by Cliff S View Post
    Constructive criticism(for well or bad) is always good. But the problem with todays perceived web anonymity is there are to many trolls, and I'm sorry to say it, but, most people don't criticize any more, they just 6!tch.
    I am ever are of this and just use common sense and filtering when reading through reviews. Amazon is one such place where people moan and groan a lot about nothing; but as I said, I just filter out the noise and use common sense when reading reviews there, and elsewhere.

    And yes, constructive criticism is good. Key word being constructive.
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  10.    07 Nov 2015 #10
    Join Date : Nov 2015
    Posts : 3
    Windows Pro Build 10585

    This happened to me on Walmart's forums when I posed a mildy negative post about a new camera I bought on-line. They said to me it wouldn't be posted because it was unduly negative. Where are we? North Korea? Goodbye freedom.
      My ComputerSystem Spec

 
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