PC Support Reps Tell Users to Uninstall Windows 10

OldMike65 · 10 Nov 2015

CountMike said:

What corporate world needs is better filters for xxxx, remember going to a post office once and everybody is either playing solitaire or watching porn.

Not in ANY Post Office I've ever seen here....in USA.....lol

Atomic1977 · 18 Nov 2015

I think any company that tells people to stay away from Windows 10 might be shooting themselves in the foot. There really is nothing wrong with Windows 10 as far as I have seen. I am not giving praises to Windows 10 as I have had experienced just about every version of Windows in my 38 years of life.

fredc · 18 Nov 2015

OldMike65 said:

Interesting fredc cause your profile says you ARE running Windows 10?? But you write that you've gone back to Windows 7 ?
That's fine with me, don't get me wrong, just confused a little.

I never changed my profile after i went back to Win 7 , all that would accomplish is getting questioned why i am running Win 7 on a Win 10 forum lol.

I tried Win 10 for 6 weeks and i had no major issues running it at all but the lack of true customization and the lack of being able to remove the stuff i didn't want made me scrap it .

I cannot get used to the start menu interface either , thats a killer for me . I also noticed that many things i am very familiar with and know how to use effectively on 7 does not work on 10 and i just don't have the patience to start over with all "brinks" great tutorials .

Not ruling out Win 10 down the line but it would have to change in a very big way and i don't think that will ever happen. As expected many love Win 10 and many don't , thats the way life goes.

Winuser · 18 Nov 2015

I can understand a support rep telling people to go back to the original OS that came with a computer when they can't solve the problem. The way I see it is that if a huge company like MS can't make a OS that is 100% compatible with every computer configuration possible than how is a low wage support tech reading from a script supposed to make it work?

CountMike · 18 Nov 2015

Winuser said:

I can understand a support rep telling people to go back to the original OS that came with a computer when they can't solve the problem. The way I see it is that if a huge company like MS can't make a OS that is 100% compatible with every computer configuration possible than how is a low wage support tech reading from a script supposed to make it work?

And how does that qualify him to tell them not to ?

msdos622wasfun · 18 Nov 2015

Well I can say my upgrade to Windows 10 on my two machines was mostly positive, but mixed. Was able to do a direct upgrade on my Asus T300 Chi, but on my gaming rig I did the upgrade and then ended up needing to do a reset, mainly because I was experiencing instability with my external audio interface. And the same thing repeated itself again with the Threshold 2 update ... was able to upgrade directly on my Asus, but on my gaming rig I had to create installation media on a flash drive and do it that way.

Apart from that, things are going very well.

And oddly enough, since we're on the subject of tech support, I thought I'd mention that I had a positive GeekSquad experience recently. My power supply died, and although the first place I tried visiting was a nearby mom-and-pop store, they were closed already (it was Saturday), so I went to Best Buy. They fixed my machine very quickly, and it was ready that same night ... the technician even performed a bunch of cable management on the inside, so it now looks ten times better (although I assembled my system myself, I'm not particularly skilled at cable management).

Winuser · 18 Nov 2015

CountMike said:

And how does that qualify him to tell them not to ?

I doubt the rep told them not to. If their having problems after upgrading and called for help and the support rep can't fix the problem caused from upgrading the OS what else are they supposed to do?

CountMike · 19 Nov 2015

Winuser said:

I doubt the rep told them not to. If their having problems after upgrading and called for help and the support rep can't fix the problem caused from upgrading the OS what else are they supposed to do?

Yes I doubt it too, it would be a big minus on his CV. They are supposed to at least sound like they know everything.

Hoc Nguyen · 19 Nov 2015

I think they were not training Windows 10 enough! :)

CountMike · 19 Nov 2015

Hoc Nguyen said:

I think they were not training Windows 10 enough! :)

Few push-ups a day should help.