New
#650
Anything is a possibility. We'll have to see if he can remember the date. Should be time stamped in a log somewhwere,
The only other thing I can think of is activation, otherwise it seems you've covered all the bases.@simrick, Hippsie, Edwin, Sgage, etc. Can any of you think of anything I haven't thought of?
Oh! And did he ever run DISM and SFC commands?
Edit: He might as well run winver command to see that as well. WinKey/S > Type winver > It'll appear > Enter.
I'll be gone the rest of the day. Good luck!