KB5000802 CU Windows 10 v2004 build 19041.867 and v20H2 19042.867  

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  1. Posts : 145
    Windows 10 Home
       #240

    Ever since last week, KB5000802 has repeatedly failed to install.
    It throws an error message "some of the files could not be installed" when trying to install through WU.

    Should I install this (LCU) latest cumulative update KB5001567 through the WU release channel?

    Am I mis-reading the release note? . . .Where it says "before installing this update through release channel Windows Update...
    I've had KB4598481 installed since 1/14/21. I don't know if this is the same "prerequisite" they're talking about.
    Last week, SSU 10.0.19041.860 installed successfully.
    Additionally last week, KB4601382 installed

    https://support.microsoft.com/en-us/...b-4274a5949bf3

    I'm not looking to take on more problems and I also don't want to see error: 0x800f0823 CBS_E_NEW_SERVICING_STACK_REQUIRED, appear and then have to see if installing the standalone KB5001567 will correct the reason I'm having this install issue through WU.

    P.S. > No I don't believe this has to do with a 'driver error' in the system causing Windows Update to fail

    Thank you very much in advance for any insight.

    Windows 10 Home, 20H2
    OS Build 19042.844
      My Computer


  2. Posts : 5,896
    Win 11 Pro (x64) 22H2
       #241

    Caledon Ken said:
    If I notice one not sleeping I just bang in the command and restart. My wife now knows how to do this on her laptop.
    Well I've not had anymore sleep issues after installing KB5001567. I can't guarantee it's a fix, but will say it appears to have fixed what the previous update did have brought my sleep issues back.
      My Computers


  3. Posts : 29,382
    Windows 10 Pro x64 Version 22H2
       #242

    Jaguwaar20 said:
    Ever since last week, KB5000802 has repeatedly failed to install.
    It throws an error message "some of the files could not be installed" when trying to install through WU.

    Should I install this (LCU) latest cumulative update KB5001567 through the WU release channel?

    Am I mis-reading the release note? . . .Where it says "before installing this update through release channel Windows Update...
    I've had KB4598481 installed since 1/14/21. I don't know if this is the same "prerequisite" they're talking about.
    Last week, SSU 10.0.19041.860 installed successfully.
    Additionally last week, KB4601382 installed

    https://support.microsoft.com/en-us/...b-4274a5949bf3

    I'm not looking to take on more problems and I also don't want to see error: 0x800f0823 – CBS_E_NEW_SERVICING_STACK_REQUIRED, appear and then have to see if installing the standalone KB5001567 will correct the reason I'm having this install issue through WU.

    P.S. > No I don't believe this has to do with a 'driver error' in the system causing Windows Update to fail

    Thank you very much in advance for any insight.

    Windows 10 Home, 20H2
    OS Build 19042.844
    If you are having issue with Windows Updates please follow Brink's tutorial on resetting Windows updates.

    Reset Windows Update in Windows 10

    Wouldn't hurt to run sfc /scannow

    easy to do.
      My Computer


  4. Posts : 145
    Windows 10 Home
       #243

    Caledon Ken said:
    If you are having issue with Windows Updates please follow Brink's tutorial on resetting Windows updates.

    Reset Windows Update in Windows 10

    Wouldn't hurt to run sfc /scannow

    easy to do.
    Already ran sfc /scannow as well as DISM /Online /Cleanup-Image /CheckHealth, DISM /Online /Cleanup-Image /ScanHealth, and DISM /Online /Cleanup-Image /RestoreHealth.

    No integrity violations running an sfc scan
    No corruption in the component store.

    I then ran SFCFix. It found one system driver error which it corrected 100%

    Resetting Windows Update will delete the Update History according to Brink's comment after the tutorial. I haven't attempted to reset Windows Update for that reason.

    I'm just thinking MS pulled KB5000802 from the servers where I'm receiving WU's and I'd kind of like to understand whether KB5001567 which was just released (as an optional update) in WU could allow KB5000802 to install after 1567 was installed first.
    That was basically the question.
      My Computer


  5. Posts : 21,421
    19044.1586 - 21H2 Pro x64
       #244

    Jaguwaar20 said:
    Already ran sfc /scannow as well as DISM /Online /Cleanup-Image /CheckHealth, DISM /Online /Cleanup-Image /ScanHealth, and DISM /Online /Cleanup-Image /RestoreHealth.

    No integrity violations running an sfc scan
    No corruption in the component store.

    I then ran SFCFix. It found one system driver error which it corrected 100%

    Resetting Windows Update will delete the Update History according to Brink's comment after the tutorial. I haven't attempted to reset Windows Update for that reason.

    I'm just thinking MS pulled KB5000802 from the servers where I'm receiving WU's and I'd kind of like to understand whether KB5001567 which was just released (as an optional update) in WU could allow KB5000802 to install after 1567 was installed first.
    That was basically the question.
    Reset Windows Update in Windows 10
    says This will not clear the Windows Update history. - what are you referring to?
      My Computer


  6. Posts : 145
    Windows 10 Home
       #245

    steve108 said:
    Reset Windows Update in Windows 10
    says This will not clear the Windows Update history. - what are you referring to?
    Post #13 by @Brink where he said: "The reset also clears your update history."
    Reset Windows Update in Windows 10
      My Computer


  7. Posts : 66,605
    64-bit Windows 11 Pro for Workstations
    Thread Starter
       #246

    Jaguwaar20 said:
    Post #13 by @Brink where he said: "The reset also clears your update history."
    Reset Windows Update in Windows 10
    That was from an old 2015 post where the reset used to also clear your update history.

    The current .bat to reset Windows Update will not clear the update history anymore.
      My Computers


  8. Posts : 145
    Windows 10 Home
       #247

    Brink said:
    That was from an old 2015 post where the reset used to also clear your update history.

    The current .bat to reset Windows Update will not clear the update history anymore.
    I kinda assumed that, but I was hesitant to take a chance. Thanks @Brink

    If anyone could offer guidance on one other question, it would be greatly appreciated.

    Will running this .bat file to reset Windows Update pose any issues with these CU's already pending restart?

    KB5000802 CU Windows 10 v2004 build 19041.867 and v20H2 19042.867-wu_-kb5000802-kb4589212.jpg
      My Computer


  9. Posts : 29,382
    Windows 10 Pro x64 Version 22H2
       #248

    No.

    Speaking from my experience this morning. Mine was ready to restart and I ran reset.

    You will notice that update 2021-01 KB 4589212. This is the one I mentioned earlier.
      My Computer


  10. Posts : 145
    Windows 10 Home
       #249

    Ha ha ha. man, talk about poor timing
    You posted your reply probably 15 seconds after I pulled the trigger. I figured I should play it best by re-starting and letting the CU fail (which they both did) so as to prevent any potential issues.
    After they failed, then I reset Windows Update.

    Now I have to wait until the CU's re-download from WU to see if resetting Windows Update solved the issue.
      My Computer


 

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