Dell SupportAssist Require Security Update for PC Doctor Vulnerability

    Dell SupportAssist Require Security Update for PC Doctor Vulnerability

    Dell SupportAssist Require Security Update for PC Doctor Vulnerability


    DSA Identifier: DSA-2019-084CVE Identifier: CVE-2019-12280

    Severity: High

    Severity Rating: CVSS v3 Base Score: See NVD (NVD - Home) for individual scores for each CVE

    Affected Products:
    Dell SupportAssist for Business PCs version 2.0
    Dell SupportAssist for Home PCs version 3.2.1 and all prior versions

    Summary:
    Dell SupportAssist for Business PCs and Dell SupportAssist for Home PCs require an update to the latest versions to address a security vulnerability within the PC Doctor component.

    Details:
    The PC Doctor component in Dell SupportAssist for Business Systems and Dell SupportAssist for Home PCs has been updated for the following vulnerability:

    • PC Doctor CVE-2019-12280

    For more information about any of the Common Vulnerabilities and Exposures (CVEs) mentioned here, consult the National Vulnerability Database (NVD) at NVD - Home. To search for a particular CVE, use the database’s search utility at NVD - Search and Statistics.

    Resolution:
    The following Dell SupportAssist for Business Systems and Dell SupportAssist for Home PCs release contains a resolution to this vulnerability:

    • Dell SupportAssist for Business PCs version 2.0.1
    • Dell SupportAssist for Home PCs version 3.2.2

    Dell recommends all customers update at the earliest opportunity.

    Method 1: Auto Update
    Dell SupportAssist for Business PCs and Dell SupportAssist for Home PCs automatically upgrade to the latest versions available, if automatic updates are enabled.

    Method 2: Manual Update

    To update manually, download and install the latest product version from:

    Dell SupportAssist for Business PCs
    https://downloads.dell.com/serviceability/Catalog/SupportAssistx64.msi
    https://downloads.dell.com/serviceab...tAssistx86.msi


    Dell SupportAssist for Home PCs
    https://downloads.dell.com/serviceab...tInstaller.exe

    Please visit https://www.dell.com/support/home?app=drivers for updates on the applicable products.

    Customers may use one of the Dell notification solutions to be notified and download driver, BIOS and firmware updates automatically once available.

    Credit:
    Dell would like to thank Peleg Hadar for reporting this vulnerability.

    Severity Rating:
    For an explanation of Severity Ratings, refer to Dell’s Vulnerability Disclosure Policy. Dell EMC recommends all customers take into account both the base score and any relevant temporal and environmental scores which may impact the potential severity associated with particular security vulnerability.

    Legal Information:
    Dell recommends that all users determine the applicability of this information to their individual situations and take appropriate action. The information set forth herein is provided "as is" without warranty of any kind. Dell disclaims all warranties, either express or implied, including the warranties of merchantability, fitness for a particular purpose, title and non-infringement. In no event, shall Dell or its suppliers, be liable for any damages whatsoever including direct, indirect, incidental, consequential, loss of business profits or special damages, even if Dell or its suppliers have been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of liability for consequential or incidental damages, so the foregoing limitation may not apply.


    Source: https://www.dell.com/support/article...-vulnerability

    See also: https://www.zdnet.com/article/dell-w...aking-control/
    Brink's Avatar Posted By:

  1. thomaseg1's Avatar
    Posts : 13,268
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #1
      My Computers

  2. RockE's Avatar
    Posts : 8
    Windows 10
       #2

    I agree with your sentiment, this is another reason to remove such rarely beneficial software.
      My Computer

  3. krzemien's Avatar
    Posts : 722
    Windows 10 Home x64
       #3

    But you do know that there are millions of people out there who just expect that their device is being managed / kept updated in the background? Which - fairly speaking - is not a bad idea either?

    Otherwise how on earth your grandfather or aunt will know where to download updated BIOS from, or correct graphics driver?

    Also, I must say that as a more advanced user it's quite useful for me to be notified about the updates rather than keep checking for them on various forums / support web pages etc. - as a rule I really do not have time for that.

    Hence me still using VAIO Update for my SONY laptop (despite SONY's selling business good few years ago this little snippet still works and actually got itself updated last week - also on our second, 11 year old laptop as well!) and HP Support Assistant for my PC (which has a history of hit and miss approach but I digress).
    Last edited by krzemien; 24 Jun 2019 at 04:24. Reason: ADDITIONAL INFORMATION PROVIDED
      My Computers

  4. TairikuOkami's Avatar
    Posts : 4,910
    Windows 11 Home Dev 22xxx
       #4

    RockE said:
    I agree with your sentiment, this is another reason to remove such rarely beneficial software.
    The first thing every tech support forum, including this one, recommends, is to install drivers and software from the manufacturer's webpage and this is the official support tool provided by Dell.
      My Computer

  5. thomaseg1's Avatar
    Posts : 13,268
    Windows 10 Pro (x64) 20H2 19042.804 & 21327.1000
       #5

    I will admit a certain prejudice against PCDr.
    Most of my computers are out of season even this one (my workhorse, see primary computer stats)
    Last Bios update was 2012. acers/gateways version of pcdr start loading drivers straight from ATI.
    that weren't compatible with the amd gpu ending with me having to remove Crimson
    from my system in safe mode and trying to find an old driver that worked.
      My Computers


 

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