Known and Resolved issues for Windows 10 May 2019 Update version 1903

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  1. Steve C's Avatar
    Posts : 4,109
    Windows 10 Pro 64 bit
       #330

    rezpower said: View Post
    Thanks a lot for the detailed reply Anak. Yes I have been having problems with HP Mobile Data Protection sensor for a long time. It's stupid as when you have an SSD you don't
    even need this. I have searched for most recent version of this driver and it works ok. The problem starts only if I enable sandbox in windows. I don't know if there is a way to
    totally disable it? other thing is that if I choose to update the driver from device manager Microsoft will find and install a newer driver, but it will not work and have an exclamation
    mark on it!

    Attachment 237379
    Did you solve this? I just bought a new SSD HP laptop which has hpdskflt installed. I uninstalled the device and driver in Device Manger but it just keeps being reinstalled. How do you zap it for good?
      My ComputersSystem Spec

  2. Brink's Avatar
    Posts : 42,106
    64-bit Windows 10 Pro for Workstations build 18980
    Thread Starter
       #331

    UPDATE 8/16:

    "Known issues" updated. See first post for more details.



      My ComputersSystem Spec

  3. Anak's Avatar
    Posts : 864
    10 Home 64-bit | v1903 | Build - 18362.356
       #332

    Steve C said: View Post
    Did you solve this? I just bought a new SSD HP laptop which has hpdskflt installed. I uninstalled the device and driver in Device Manger but it just keeps being reinstalled. How do you zap it for good?
    I'm not sure you can zap it for good but this might help: Turn On or Off Device Driver Automatic Installation in Windows 10
      My ComputersSystem Spec

  4. rezpower's Avatar
    Posts : 240
    Windows 10 Pro 64bit
       #333

    Steve C said: View Post
    Did you solve this? I just bought a new SSD HP laptop which has hpdskflt installed. I uninstalled the device and driver in Device Manger but it just keeps being reinstalled. How do you zap it for good?
    what i did was to download latest version from hp and install (not the default by MS) and then disable it from services.
    No more problems after that! To get it installed I extracted files from HP to a folder and forced update driver with selected
    files.
      My ComputerSystem Spec

  5. Steve C's Avatar
    Posts : 4,109
    Windows 10 Pro 64 bit
       #334

    rezpower said: View Post
    what i did was to download latest version from hp and install (not the default by MS) and then disable it from services.
    No more problems after that! To get it installed I extracted files from HP to a folder and forced update driver with selected
    files.
    I don't see a specific HP download for my ProBook 450. Which service did you disable since it's not obvious when perusing the list of services? Have you checked your disk drive in Device Manager and can confirm that hpdskflt.sys is not assocaiated with the drive?

    I have no issues running the PC with this device installed but it shouldn't be needed for a SSD based system. I've a suport ticket with HP and will report back.
      My ComputersSystem Spec

  6. rezpower's Avatar
    Posts : 240
    Windows 10 Pro 64bit
       #335

    Steve C said: View Post
    I don't see a specific HP download for my ProBook 450. Which service did you disable since it's not obvious when perusing the list of services? Have you checked your disk drive in Device Manager and can confirm that hpdskflt.sys is not assocaiated with the drive?

    I have no issues running the PC with this device installed but it shouldn't be needed for a SSD based system. I've a suport ticket with HP and will report back.
    I downloaded sp62981 which is an old version (just searching for sp62981 on google will find it for you) but before even doing that simply disable the HP service. This
    service is installed by the driver.
    Click image for larger version. 

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      My ComputerSystem Spec


  7. Posts : 3
    Windows 10 - 64 bits
       #336

    Annoying problem updating Windows 10 from 1809 to 1903. Solved


    -- Private user
    -- Received the notice by Windows Update of the availability of the 1903 version, it was tried to install it.

    The Problem
    : For 32 days in a row several times a day it was tried, always with 76% failure. Error: 0x80070003. Device drivers.

    Tests and Trials:
    - Run again and again the app: "Windows Update Troubleshooter".All recipes were applied from the most obvious to the most complicated.
    Tests, not limiting:
    - Execute checklist of the PC performances required by Microsoft for update to 1903
    - Temporarily completely uninstall Malwarebytes.
    - Clean starts
    - No drive encryption
    - Disconnect all peripherals except screen, keyboard and mouse.
    - Disable all hidden controllers marked in gray.
    - Check the disk with "chkdsk"
    - Check the file system with "sfc"
    - Check the system image with "dism" again and again
    - Check the services related to Windows Update.
    - Check that the PC hardware is adequate; To do this, install Windows 10 1903 on another blank disk, successfully.
    - Clean the update software downloads every time.
    - Tests with "Windows 10 Update Wizard" and with "Windows Update" alternately.
    - Test with another machine on which 1903 was installed successfully.
    - ................
    Failed all the previous tests, try to test at the IT level.
    - Analysis of the setuperr.log error files repeatedly.
    - Discovery that the problem prior to the occurrence of the blockade was always:
    "Mount WIM file C: \ $ WINDOWS. ~ BT \ Sources \ SafeOS \ winre.wim, index 1 to C: \ $ WINDOWS. ~ BT \ Sources \ SafeOS \ SafeOS.Mount. Error: 0x80070003 [gle = 0x000000b7]"
    - Find out, on another computer, how you could mount winre.wim and check that this PC did not.
    - Run SetupDiag.exe
    - Find out that C: \ Windows \ System32 \ drivers \ wimmmount.sys is involved, which is called a driver but not from an external device and is not in Device Manager.
    - Check that on a PC with 1903 it works.
    - Waste infinite time until you find the following:
    "If DriverPath is not system32 \ drivers \ wimount.sys, that is likely the issue. HKLM \ SYSTEM \ CurrentControlSet \ Services \ WimMount \ ImagePath should be pointed to system32 \ drivers \ wimmount.sys."
    And, indeed, that was the mistake. As a result of having uninstalled "Macrium", this program left in the Registry (HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ WIMMount \ Imagepath.) Pointing the location of the wimmmount.sys driver to the directory where macrium was installed, which was NOT indicated by WindowsUpate.
    Solved: Changing this path to "C: \ Windows \ System32 \ drivers \ wimmmount.sys", version 1903 could be installed without further incident.
    Summary: Dozens of hours lost and headaches
    Comment: Surprising that Microsoft leaves the quality of Windows 10 in the hands of the quality of the Macrium uninstall process.
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  8. ddelo's Avatar
    Posts : 1,462
    Windows 10 Pro x64
       #337

    @Steve C

    Steve,
    Take a look at this, it might help: Prevent Installation of a Device by Hardware ID
    Maybe it's worth giving it a try.

    I have been using this policy, to prevent update of my Intel RST driver. I spent a lot of time, testing for the best driver for my system and I don't want Microsoft to update it to the newer version (which I have already tested and it's not as good performance-wise as the one I installed). The policy has been working like a charm for the past 3 months!
      My ComputerSystem Spec

  9. Brink's Avatar
    Posts : 42,106
    64-bit Windows 10 Pro for Workstations build 18980
    Thread Starter
       #338

    UPDATE 8/17:

    "Known issues" updated. See first post for more details.
      My ComputersSystem Spec

  10. Brink's Avatar
    Posts : 42,106
    64-bit Windows 10 Pro for Workstations build 18980
    Thread Starter
       #339

    UPDATE 8/20:

    "Known issues" updated. See first post for more details.
      My ComputersSystem Spec


 
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