New Windows 10 Insider Preview Fast+Skip Build 18885 (20H1) - April 26 Insider

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  1. johngalt's Avatar
    Posts : 2,128
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
       #200

    Steven Campoli said:
    Weird how if I change any mouse setting in the mouse properties or in settings / devices it starts working but I have to do this after every reboot
    Based upon all the evidence that you've provided, I don't think it is the mouse itself - since it occurs with the touch-pad as well, I would focus your efforts on the the touch-pad and see if there are either updated drivers, or else if there is a way you can uninstall, then cleanly reinstall the existing drivers (and one alternative, perhaps try seeing if Windows will install a generic driver that is may be newer than your Dell driver that still allows the touch-pad to work correctly - this would occur after you uninstall the existing driver and reboot).

    My reasoning is this - I suspect that the Dell driver is not playing nicely with Windows at the moment.

    One other thing to check would be to see if your system is set to power off USB devices after a certain time period, via device manager (which I doubt as that would make this behavior occur *everywhere* not just start menu) - and a final thought would be to see if Fast Startup (power options) is enabled or not, and to flip that switch from its current setting to the opposite setting (which I'm including because that Fast Startup has played havoc with many, many of us on a wide variety of issues thus far, so it doesn't hurt to try).

    If none of those ideas help, I'll keep thinking about it - perhaps something will come up.

    Finally, have you checked the Feedback hub to see if it is a known / reported issue already?
    Last edited by johngalt; 30 Apr 2019 at 11:35. Reason: added explanations, and spellchecked
      My Computers

  2. Steven Campoli's Avatar
    Posts : 1,030
    Windows 10 Pro x64
       #201

    johngalt said:
    Based upon all the evidence that you've provided, I don't think it is the mouse itself - since it occurs with the touch-pad as well, I would focus your efforts on the the touch-pad and see if there are either updated drivers, or else if there is a way you can uninstall, then cleanly reinstall the existing drivers (and one alternative, perhaps try seeing if Windows will install a generic driver that is may be newer than your Dell driver that still allows the touch-pad to work correctly - this would occur after you uninstall the existing driver and reboot).

    My reasoning is this - I suspect that the Dell driver is not playing nicely with Windows at the moment.

    One other thing to check would be to see if your system is set to power off USB devices after a certain time period, via device manager (which I doubt as that would make this behavior occur *everywhere* not just start menu) - and a final thought would be to see if Fast Startup (power options) is enabled or not, and to flip that switch from its current setting to the opposite setting (which I'm including because that Fast Startup has played havoc with many, many of us on a wide variety of issues thus far, so it doesn't hurt to try).

    If none of those ideas help, I'll keep thinking about it - perhaps something will come up.

    Finally, have you checked the Feedback hub to see if it is a known / reported issue already?
    @johngalt thanks I will definitely try this when I get back home. Makes sense cause last build I didn't have this problem so I'll try what u posted and post back with some news
      My Computers

  3. BugMeister's Avatar
    Posts : 3,954
    64-bit Win10 Pro Insider Build 19569
       #202

    - if all else fails, you could try resetting your BIOS to factory defaults - and hope the re-boot resets the USB connections..
      My Computers

  4. Steven Campoli's Avatar
    Posts : 1,030
    Windows 10 Pro x64
       #203

    BugMeister said:
    - if all else fails, you could try resetting your BIOS to factory defaults - and hope the re-boot resets the USB connections..
    Thanks I'll try that ..here's where I am..

    Touchpad driver comes from Microsoft it was given to me In a windows update when I did the Initial Install

    After login when it's not working all I do is go the mouse properties / wheel / vertical scroll, change the number from 3 to 4 back to 3. Doesn't matter as long as I get the apply option ...then it works like normal.

    My conclusion is that for some reason the vertical scroll is not active after a reboot. Cause after I do the above it works like normal... Don't know why it wouldn't be active after reboot .. played with disabling device, drivers..but all leads to the same...

    Continue continue testing this...my second laptop On a previous build doesn't have this problem.
      My Computers

  5. Wynona's Avatar
    Posts : 25,826
    Windows 10 1909 Build 18363.657
       #204

    larc919 said:
    I have a Logitech M510 on 2 Insider PCs and am not having problems with either. But Logitech doesn't supply a driver for the M510. It's controlled by a Microsoft driver.
    I have the m510 too, Larc, and just tried it. It works just fine with scroll, as all my others ones do.
      My Computer

  6. Kari's Avatar
    Posts : 17,098
    Windows 10 Pro
       #205

    New tutorial:

    information   Information
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    When done, you have a Windows 10 install media which fully bypasses all steps of Windows Welcome (OOBE), not asking or expecting any whatsoever user input. Region and keyboard will be automatically selected, user accounts created, and so on.


    Kari
      My Computer

  7. Wynona's Avatar
    Posts : 25,826
    Windows 10 1909 Build 18363.657
       #206

    Steven Campoli said:
    Tried 2 mouses usb wireless another one wired and also no mouse just touchpad....I have to open the wheel setting in mouse and adjust the numbers back and forth and then it works until reboot.
    Have you tried the setting that tells your touchpad to deactivate if a mouse is present? Forget the actual term for this, since I'm on my desktop and not my laptop.
      My Computer


  8. Steven Campoli's Avatar
    Posts : 1,030
    Windows 10 Pro x64
       #207

    Get weirder...ok ..updated the driver, rebooted and it started working ...obviously I was happy lol...rebooted again and it stopped...had to do like I posted before.....
      My Computers

  9. Steven Campoli's Avatar
    Posts : 1,030
    Windows 10 Pro x64
       #208

    Steven Campoli said:
    Get weirder...ok ..updated the driver, rebooted and it started working ...obviously I was happy lol...rebooted again and it stopped...had to do like I posted before.....
    Also noticed the following
    Control panel / mouse / wheel / number of lines to scroll is at 3

    In settings / devices / mouse

    Number of lines to scroll is at 1...

    Their supposed to be Sameer since its the same setting lol...

    I change them both and they revert to this after every reboot.

    Where's the registry setting for this?
      My Computers

  10. Steven Campoli's Avatar
    Posts : 1,030
    Windows 10 Pro x64
       #209

    Steven Campoli said:
    Also noticed the following
    Control panel / mouse / wheel / number of lines to scroll is at 3

    In settings / devices / mouse

    Number of lines to scroll is at 1...

    Their supposed to be Sameer since its the same setting lol...

    I change them both and they revert to this after every reboot.

    Where's the registry setting for this?
    In the previous build when u change the scroll line and reboot the changes stay and they are both the same number in control panel / mouse and in settings devices/ mouse..so yes this is a bug for sure.
    The problem is the build. I can confirm becauar I have both in front of me
      My Computers


 
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