MSFT acknowledges some Win10 Pro licenses being mistakenly deactivated

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  1. Josey Wales's Avatar
    Posts : 24,731
    Win 10 Pro 19043.928
       #60

    MSFT acknowledges some Win10 Pro licenses being mistakenly deactivated-capture.png

    I change a keyboard.
      My Computer

  2. Demonlord4lf's Avatar
    Posts : 102
    Windows 10
       #61

    Called Dell support this morning seen this issue. Here is a possible solution, worked for me on two Dell OptiPlex computers that came with Win 10 Pro.

    In elevated CMD (right click, run as admin) type (or copy & paste):

    wmic path SoftwareLicensingService get OA3xOriginalProductKey
    Press Enter, you should see your embedded electronic license key

    Copy it and paste in the same command prompt after:

    slmgr /ipk

    So it will look like slmgr/ipk XXXXX-XXXXX-XXXXX……

    Again press enter and wait, in 10-20 seconds your Windows is back activated.

    If it doesn’t work for you, just calm down and wait until MS resolves it. It’s not a critical issue and believes me they WILL fix it, they already started getting some bad press.
    Saw this post on the Microsoft community forum. It didn't fix the problem for me, but it might fix the issue for someone else here.
      My Computer

  3. Fisher Mann's Avatar
    Posts : 477
    Win 10 Pro x64 19645 Fast
       #62

    After running from Demonlord post : wmic path SoftwareLicensingService get OA3xOriginalProductKey

    I used that key in the Enter Product Key on activation page and it activated my Pro on my computer. I think it had somehow taken an old key from my old laptop (still in my M$ account) and put it on my active computer because the key was different. Anyway still activated so far.
      My Computers


  4. Posts : 299
    Windows 10
       #63

    All I changed was my mind
      My Computer

  5. Fisher Mann's Avatar
    Posts : 477
    Win 10 Pro x64 19645 Fast
       #64

    MSFT acknowledges some Win10 Pro licenses being mistakenly deactivated-activated.png

    Still activated.

    Fisher Mann said:
    After running from Demonlord post : wmic path SoftwareLicensingService get OA3xOriginalProductKey

    I used that key in the Enter Product Key on activation page and it activated my Pro on my computer. I think it had somehow taken an old key from my old laptop (still in my M$ account) and put it on my active computer because the key was different. Anyway still activated so far.
      My Computers


  6. Posts : 25
    Windows 10 x64 Pro
       #65

    it just happened to me, microsoft!?
      My Computer

  7. makisxxx's Avatar
    Posts : 73
    Windows 10 x64 Build 17763.402
       #66

    Just now i did run the troubleshooter again and windows is activated now
      My Computer

  8. Phone Man's Avatar
    Posts : 1,311
    Windows 10 Pro 1909 64 bit
       #67

    On my 3 systems I just ran the troubleshooter and it has now activated my Pro licenses.

    Jim
      My Computer

  9. sneekez's Avatar
    Posts : 336
    Win 10 Pro x64 20H2 19042.685
       #68

    Activated again...
      My Computers

  10. Josey Wales's Avatar
    Posts : 24,731
    Win 10 Pro 19043.928
       #69

    I just ran The TS and I am activated once again.
      My Computer


 
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