CCleaner provokes fury over Active Monitoring, user data collection

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    CCleaner provokes fury over Active Monitoring, user data collection

    CCleaner provokes fury over Active Monitoring, user data collection


    Last Updated: 02 Aug 2018 at 09:53

    In CCleaner version 5.45, a changelog note says the company "added more detailed reporting for bug fixes and product improvements."

    However, as noted by Ghacks, this broadly covers data collection changes which users were not best pleased about.

    The monitoring elements of the software, called Active Monitoring and heartbeat, send user data to CCleaner servers such as anonymous usage analytics, as well as continuously scanning of systems in order to ping users when junk files are found.
    In the options section, you can choose to disable the system data collection and Active Monitoring; however, these data collection features will turn themselves back on again at the next software start.

    Attempting to close the program has also been made more difficult. Clicking the X-icon only minimizes CCleaner, and in order to terminate the software, it has to be force-closed.

    The combination of a lack of control over monitoring and a lack of options for shutting the program down has left a sour taste in the mouth of users, of which have complained loudly to the company.
    CCleaner provokes fury over Active Monitoring, user data collection | ZDNet
    Borg 386's Avatar Posted By: Borg 386
    02 Aug 2018


  1. Posts : 26,445
    Windows 11 Pro 22631.3447
       #1

    This has turned into what the nickname is!
      My Computer


  2. Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #2

    I finally found a cleaner today, that lets you save cookies live Avast cleaner does
    CCleaner provokes fury over Active Monitoring, user data collection-image.png

    You need to first analyze with all the browsers cookies selected, then go to settings\cookies
    And don't forget to click apply! (otherwise you'll lose your cookies when you clean, been there - done that)

    Download HDCleaner - MajorGeeks


    Being it's a relatively new program and not often installed on Windows 10, you will nee to give permission to install when the Smartscreen warning pops up.

    I had to do that also when @Superfly first started uploading SMACC and ShowKeyPlus every time until enough people started installing it too.
    Last edited by Cliff S; 03 Aug 2018 at 11:21.
      My Computers


  3. Posts : 245
    W10 Home Version 21H1 Build 19043.1055
       #3

    I've disabled CCleaner in Task Manager/Start Up and it hasn't auto loaded after a re-boot.
    However if it keeps going down the current path uninstalling will be the solution...
      My Computers


  4. Posts : 4,793
    Windows 10 preview 64-bit Home
       #4

    Cliff S said:
    I finally found a cleaner today, that lets you save cookies live Avast cleaner does
    CCleaner provokes fury over Active Monitoring, user data collection-image.png

    You need to first analyze with all the browsers cookies selected, then go to settings\cookies

    Download HDCleaner - MajorGeeks


    Being it's a relatively new program and not often installed on Windows 10, you will nee to give permission to install when the Smartscreen warning pops up.

    I had to do that also when @Superfly first started uploading SMACC and ShowKeyPlus every time until enough people started installing it too.
    I've been using it for a while instead of Ccleaner. Original site, https://kurtzimmermann.com/index_e.html
      My Computers


  5. Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #5

    Fabler2 said:
    I've been using it for a while instead of Ccleaner. Original site, https://kurtzimmermann.com/index_e.html
    I just tried it after saving my cookies, and gave it a good run, to see if it nuked my system.
    So far so good.
    After using it a month, to get a real good feel for it, I might start a thread for it.

    I would say it is on par with IOBIT's old version(1 & 2) of Advanced System Care, but without the bloat of the current version, and extra downloading. (I used to be an alpha and beta tester for them)
      My Computers


  6. Posts : 26,445
    Windows 11 Pro 22631.3447
       #6

    Cliff S said:
    I just tried it after saving my cookies, and gave it a good run, to see if it nuked my system.
    So far so good.
    After using it a month, to get a real good feel for it, I might start a thread for it.

    I would say it is on par with IOBIT's old version(1 & 2) of Advanced System Care, but without the bloat of the current version, and extra downloading. (I used to be an alpha and beta tester for them)
    It has been around for a year and a half and is far better than CCleaner/Avast Cleaner that has been around for as long as I can remember.
      My Computer


  7. Posts : 245
    W10 Home Version 21H1 Build 19043.1055
       #7

    I used to use Glary Utilities years ago on my old XP box, is it still any good?
    Last edited by Infrasonic; 02 Aug 2018 at 10:34. Reason: sp
      My Computers


  8. Posts : 4,793
    Windows 10 preview 64-bit Home
       #8

    Josey Wales said:
    It has been around for a year and a half and is far better than CCleaner/Avast Cleaner that has been around for as long as I can remember.
    On build 18204 had a bit of hassle installing. First, Malwarebytes stopped the download so overridden, scanned the .exe with MBAM and okay. On installing, Windows popped up with 'unknown publisher', also overridden. Once running Defender's Ransomware blocked the app so had to give permission. Don't remember running through so many hoops with 'normal' Windows.

    Just remembered that I'm running Malwarebytes Browser Extension beta in Vivaldi.
    Last edited by Fabler2; 02 Aug 2018 at 11:10. Reason: Additional info
      My Computers


  9. Posts : 27,181
    Win11 Pro, Win10 Pro N, Win10 Home, Windows 8.1 Pro, Ubuntu
       #9

    Fabler2 said:
    On build 18204 had a bit of hassle installing. First, Malwarebytes stopped the download so overridden, scanned the .exe with MBAM and okay. On installing, Windows popped up with 'unknown publisher', also overridden. Once running Defender's Ransomware blocked the app so had to give permission. Don't remember running through so many hoops with 'normal' Windows.

    Just remembered that I'm running Malwarebytes Browser Extension beta in Vivaldi.
    Regarding Ransomware protection, you need to give permission to all programs the write to your disks.
      My Computers


 

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