Hello,

Effective July 2018, the Microsoft Community forums listed below will shift support scope and Microsoft staff will no longer provide technical support there. There will be no proactive reviews, monitoring, answering or answer marking of questions. The forums will still be moderated by Microsoft agents to ensure participants can engage in a safe and positive environment.

Microsoft Community participants are welcome and encouraged to continue to use the forum to ask questions and post answers with each other.

The support for the below products will be discontinued across different forums in the Community.

  • Windows 7, 8.1, 8.1 RT
  • Microsoft Security Essentials
  • Internet Explorer 10
  • Office 2010, 2013
  • Surface Pro, Surface Pro 2, Surface RT, Surface 2
  • Microsoft Band this topic will be locked. Users are invited to participate in Microsoft Band 2 topic.
  • Mobile devices forum Microsoft support will continue in "Other Windows mobile devices" topic
  • Zune this topic will be locked, but will remain available for browsing

Thank you for being part of Microsoft Community!


Source: Product support forum changes on Microsoft Community - Microsoft Community


Tip   Tip
We will still be supporting Windows 7 and Windows 8 at:

Windows 7 Help Forums

Windows 8 Help Forums

Windows 10 Help Forums