New
#880
dencal, this is an eample of what I include to Microsoft if I get a BSOD/GSOD.
I just created one to show you by using an ustable OC and running a benchmark I knew would crash Windows
Code:Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump Crash dumps are enabled on your computer. On Fri 13-Apr-18 16:53:58 your computer crashed crash dump file: C:\WINDOWS\Minidump\041318-9250-01.dmp This was probably caused by the following module: Unknown () Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0) Error: CUSTOM_ERROR A third party driver was identified as the probable root cause of this system error. Google query: CUSTOM_ERROR On Fri 13-Apr-18 16:49:10 your computer crashed crash dump file: C:\WINDOWS\memory.dmp This was probably caused by the following module: cinebench_windows_64_bit.sys (CINEBENCH_Windows_64_Bit+0x67EC21) Bugcheck code: 0x20001 (0x13, 0x0, 0x29B92701, 0xFFFFE80000A5A258) Error: HYPERVISOR_ERROR Bug check description: The hypervisor has encountered a fatal error. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: cinebench_windows_64_bit.sys . Google query: cinebench_windows_64_bit.sys HYPERVISOR_ERROR
Conclusion
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers: cinebench_windows_64_bit.sys If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems. Read the topic general suggestions for troubleshooting system crashes for more information. Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.