Windows 10: Malwarebytes - IMPORTANT: Web Blocking / RAM Usage Issue

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  1. Posts : 5,998
    Windows 10 Pro X64 17134.191
       27 Jan 2018 #1

    Malwarebytes - IMPORTANT: Web Blocking / RAM Usage Issue


    IMPORTANT: Web Blocking / RAM Usage Issue

    All,
    We're aware of an issue with a protection update that shipped an hour ago that is causing all web traffic to be blocked and RAM usage to climb. We are triaging this right now with all hands on deck. I will have an update shortly with root cause and will share with all of you as I get information.
    I completely appreciate the pain this is causing our users and we are working hard to resolve this.

    Marcin Kleczynski
    Chief Executive Officer
    RAM usage - what is going on?
    Extremely high memory usage
    Web protection will not turn on
    Malwarebytes services eating up memory (logs attached)
    MBAMservice sucks up 50+gb of ram, and eventually forces windows to reboot
      My ComputersSystem Spec


  2. Posts : 5,998
    Windows 10 Pro X64 17134.191
       27 Jan 2018 #1

    Problem fixed. You need to update to 1.0.3803 package version, then reboot. That fixes the run away memory leak and Web protection not turning on.

    Major fiasco for Malwarebytes though. Hundreds of thousands, perhaps millions of computers trashed. I'm waiting for a call from my brothers and some friends
      My ComputersSystem Spec

  3.    27 Jan 2018 #2

    Since I uninstalled MBM, I need a full installer. Anyone got a link?
      My ComputersSystem Spec

  4.    27 Jan 2018 #3

    Uhm... I didn't notice anything ...?
    Click image for larger version. 

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    Click image for larger version. 

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ID:	174454
      My ComputerSystem Spec


  5. Posts : 771
    Windows 10 Home x64 Version 1803 (OS Build 17134.191)
       27 Jan 2018 #4

    swarfega said: View Post
    Since I uninstalled MBM, I need a full installer. Anyone got a link?
    Start here https://www.malwarebytes.com/
      My ComputersSystem Spec

  6.    27 Jan 2018 #5

    Thanks, everythings back to normal (for) now.
      My ComputersSystem Spec

  7.    27 Jan 2018 #6

    Yep, this had me on a conference call at work for almost 2 hours. Great day to be on call!!!
      My ComputerSystem Spec

  8.    28 Jan 2018 #7

    wow , mbm was using 14 gigs of ram ...
      My ComputerSystem Spec

  9.    28 Jan 2018 #8

    Total said: View Post
    wow , mbm was using 14 gigs of ram ...
    Has to be a threading loop!

    Happens a lot ...
      My ComputerSystem Spec


  10. Posts : 771
    Windows 10 Home x64 Version 1803 (OS Build 17134.191)
       28 Jan 2018 #9

    This morning I'm now up to 1.0.3806.
      My ComputersSystem Spec


 
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