Hyper-V Virtual Machine Crash When Audio Activates (Event 1000, 1026)

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  1. MemoryBlock
    Posts : 8
    Windows 10 Pro
    Thread Starter
       New #11

    Hi,

    I reinstalled the media player and got the information for Audio and Video Codecs, but there is no sign of the Ogg Vorbis one:

    Audio Codecs

    Type Name Format Binary Version
    ACM Microsoft IMA ADPCM CODEC 0011
    ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055
    ACM Microsoft ADPCM CODEC 0002
    ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007
    ACM Microsoft GSM 6.10 Audio CODEC 0031
    ACM BANDI_MPEG-1 Audio Decoder 0050
    ACM Microsoft PCM Converter 0001
    DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 10.0.10586.63
    DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 10.0.10586.63
    DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 10.0.10586.63
    DMO MP3 Decoder DMO 0055 mp3dmod.dll 10.0.10586.63
    Video Codecs

    Type Name Format Binary Version
    ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
    ICM Intel IYUV codec IYUV iyuv_32.dll 10.0.10586.0
    ICM Microsoft RLE MRLE msrle32.dll 10.0.10586.0
    ICM Microsoft Video 1 MSVC msvidc32.dll 10.0.10586.0
    ICM Microsoft YUV UYVY msyuv.dll 10.0.10586.0
    ICM Toshiba YUV Codec Y411 tsbyuv.dll 10.0.10586.0
    ICM Microsoft YUV UYVY msyuv.dll 10.0.10586.0
    ICM Bandi MJPEG Video Decoder MJPG
    ICM Bandi MPEG-1 Video Decoder MPEG
    ICM VP60® Simple Profile VP60 vp6vfw.dll 6.0.6.4
    ICM VP61® Advanced Profile VP61 vp6vfw.dll 6.0.6.4
    DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50 mp4sdecd.dll 10.0.10586.0
    DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 10.0.10586.0
    DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2, VC1S wmvdecod.dll 10.0.10586.0
    DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 10.0.10586.0
    DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 10.0.10586.0
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  3. Kari
    Posts : 17,661
    Windows 10 Pro
       New #12

    OK, not a solution you were looking for but totally working workaround, even with some benefits.

    You can use the dev vm's VHDX file in native boot, dual boot your real physical hardware to it instead of using it as a vm. See this tutorial for really fast and easy setup: Hyper-V - Native Boot VHD - Windows 10 Forums

    Dual booting, using the virtual hard disk in native boot allows it to use your native hardware directly. You will have full access to your host drives, and it functions faster than a vm.

    If you decide to give it a go, please notice the following:
    • Be sure to install Macrium as told in tutorial step 1.3, and setup Macrium boot entry as told in steps 2.7 to 2.9, to be able to reset the boot records if something goes unexpected (steps 4.1 through 4.3)
    • Although the VHDX file is seen by host as just over 40 GB, it is in fact a dynamically expanding 127 GB virtual hard disk. This means that the drive where it is stored when mounted and added to native boot must have at least 128 GB free space; if selected from boot menu when the storage location has not enough space for the VHDX to expand to its full size, you will get a BSOD
    • When used in native boot, the pre-installed Windows dev environment VHDX tells you that the Windows license is expired. Simply open an elevated command prompt and give this command to get trial license rearmed / activated:
      Code:
      slmgr /rearm

    I was sure this works but wanted to test it before posting. Please take the suggestion about setting up Macrium recovery environment seriously! This quote from the end of the mentioned tutorial:

    Note   Note
    One third joking, two thirds seriously:

    If something happens when you are playing with native boot and you come back posting "Help! I can't boot to Windows anymore!", my only advice will be to boot to Macrium rescue system as told in the tutorial and reset boot records. It works every time being a life saver when PC can't boot to any operating system.

    In case you will then reply with "It's not there, I forgot to add Macrium to boot menu!", I don't even bother to respond!


    I will continue searching for possible reasons for your remote connections failing when remote host plays audio.
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  4. MemoryBlock
    Posts : 8
    Windows 10 Pro
    Thread Starter
       New #13

    What are the conditions for RDP to work correct? I mean things such as what are the list of services I need to make sure they are running, and what are the firewall settings that would be allowed on either one or both of the public/private selection for exclusion?

    Specifically, which ones deal with the processing of sound from the VM?

    Update:
    I wanted to add the new list of sites I found that seems to indicate the same issue I am facing based on the error messages posted and scenario described.
    None of these have a answer/resolution to not getting the crash (without sacrificing the sound which is the trigger for the crash).

    Last edited by MemoryBlock; 11 Jul 2016 at 22:13. Reason: updated information; updated 'research' links
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  6. MemoryBlock
    Posts : 8
    Windows 10 Pro
    Thread Starter
       New #14

    Perseverance Paid!


    I am happy to report that I have found the solution!

    Short Story:
    The culprit was indeed an/another audio codec (Kari, we were close, but I just didn't have any error/info that solidly pointed to any 'one' thing.)!
    For anyone who comes across this issue and did not have the Ogg Vorbis codec file as the problem, then check to see if you have the Bandisoft MPEG-1 Decoder program/codec files (bdmpega64.acm, bdfilters64.dll, etc    .).
    You can actually find it right in your Programs and Features list and uninstall.
    Test the VM audio local resource and it should no longer stop working every time a sound is produced - unless something else exist that is still causing the problem     .


    Long Story:
    For those who want to know what I did to find this issue, as one may have something different that may lead to the same type of issue with virtual machines crashing on audio, then one may be interested in the story below which can be useful to finding the problem:
    Finally, after searching in vein about "~ remote desktop crashing on audio/sound", I came across interesting post(s) where someone had talked about getting a memory dump and then using windows debugger to analyze the dump. I feel like I must have passed this at least once during my Internet searches, but I just didn't give enough patience to look into the details and passed as soon as I read about the printer being the issue in the link (which was not my case since I can disable printer local resource option and my problem still happened).
    Searching on the terms of "memory dump" revealed that you can create a key for a program to give a memory dump by editing the registry (regedit). Take care when messing around in the registry.
    I created the key for "VMConnect.exe" and created a property string "DumpFolder" to a desired directory on my hard-drive.
    Once this is done, I connected to my test VM with the issue and triggered the problem. The dump file was then generated in the said directory.
    Now one needs the debugging tools which contains both DumpChk and Windows Debugger (WinDbgx86); the linked site has instructions to download and install just the debugger tools.
    Using this site as a guide, I then open the memory dump file and followed the instructions to get to an "Exception Analysis".
    That ended up revealing several files associated with errors, and key error terms that if used for Internet searches resulted in postings with my issue (which didn't appear for me without the key terms - the name of DLLs and specific failure reason of "heap corrupt/corruption").
    i.e. Search result sites with my issue:
    Bandisoft Forum • View topic - bdmpega64.acm crashes Remote Desktop sessions and TSVN
    "Remote Desktop connection has stopped working" problem in Windows 8, Please help me!
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  7. Kari
    Posts : 17,661
    Windows 10 Pro
       New #15

    MemoryBlock said:
    I am happy to report that I have found the solution!
    Kudos to you for continuing the hunt :)
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