Windows 10: No "Change PIN" option showing in settings ? Solved


  1. Posts : 5
    Windows 10 Professional x64
       16 Nov 2017 #1

    No "Change PIN" option showing in settings ?


    In my Settings - Accounts - Sign in options section there should be an option to Change PIN next to ADD PIN.
    Can anyone tell me how to get it to come back, please ?
    Windows 10 Professional x64
      My ComputerSystem Spec

  2. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       16 Nov 2017 #2

    Hi and Welcome!

    Is there a system password/pass phrase set on the device?
      My ComputerSystem Spec


  3. Posts : 5
    Windows 10 Professional x64
    Thread Starter
       17 Nov 2017 #3

    I sign in with a PIN.
    I tried changing to Password - no difference.
    I tried changing PIN through "I've forgotten my PIN" - no difference.
    I did the "Repair Windows" and it showed temporarily then disappeared. I think it may be due to one of the updates.
      My ComputerSystem Spec

  4. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       17 Nov 2017 #4

    Which build of Windows are you running?

    Press Windows key + R, type WinVer, read back the build number.
      My ComputerSystem Spec


  5. Posts : 5
    Windows 10 Professional x64
    Thread Starter
       18 Nov 2017 #5

    Version 1709 Build 16299.64
      My ComputerSystem Spec

  6. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       19 Nov 2017 #6

    This is a puzzling one. Are you able to remove the PIN from the computer?

    Have you checked the system with SFC /scannow? I can link a guide if you do not know how to do this.
      My ComputerSystem Spec


  7. Posts : 5
    Windows 10 Professional x64
    Thread Starter
       19 Nov 2017 #7

    Yes, I have tried changing PINs, changing from PIN to Password, changing fro Microsoft Account to Local Account.
    I've done the SFC/scannow and DIMS (I think it was called that) and today spent half an hour on Microsoft help chat.
    Final decision so far is that it is a bug in the latest build, so I've posted in Feedback Hub as well.
    Hopefully the next build will sort it.
      My ComputerSystem Spec

  8. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       19 Nov 2017 #8

    Interesting bug find then. Please keep an eye our for the Windows updates and let us know if it gets corrected.
      My ComputerSystem Spec


  9. Posts : 5
    Windows 10 Professional x64
    Thread Starter
       21 Nov 2017 #9

    Ok, just installed Windows 10 Pro Insider Preview Evaluation copy. Build 17040.rs_prerelease.17110-1506.
    PIN can now be changed and fingerprint reader therefore works :-D
      My ComputerSystem Spec

  10. Masterchiefxx17's Avatar
    Posts : 418
    Windows 10 Professional 64bit
       21 Nov 2017 #10

    Very interesting. I'm excited to see the change in the upcoming build then. Glad to hear!
      My ComputerSystem Spec


 

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