Thank uDid you have this issue in Windows 10?
You're logged in under a local account and you go into Settings and click "Sign in with a Microsoft Account instead." A box flashes, but nothing else happens. You aren't able to sign in. You spend hours/days trying to figure out, and you can't get through to Windows Support (this was my situation all weekend). Here's what you should do:
- Type User Accounts in your search bar and select "Change User Account Control Settings"
- Check your settings---if the lowest option is selected, this is your problem! Change your option to the Windows recommended option (in bold). It should be one option below "Always Notify."
- Restart your computer. Upon restart, you should see that Cortana is working. But if she's not, select the Windows store icon in your taskbar.
- Click the Sign in option.
- Sign in and answer that you'd like to use your Microsoft Account to access the computer.
- (Optional) Sign out to make sure changes have saved.
- (Optional) Sign back in and all should work (see notes below if you have problems with Cortana).
This worked for me and it took me over a day (THIRTY FREAKING HOURS) to figure it out because Windows Support never called for my appointment and a L1 Tech couldn't figure it out. Hope it works for you, too.
If, after your change, you're having problems with Cortana because you’re unable to enable location access (meaning it’s grayed out, preventing you from enabling it), see below.
Follow the steps below:
- type "msconfig" in your search bar, right click System Configuration and select "Pin to Taskbar." (trust me, this will help for the next step).
- Restart your computer in Safe Mode (in Windows 10, to start your computer in Safe Mode, hold the shift button when you select "Restart" then select Troubleshooting -> Advanced Options -> Startup Settings -> Restart -> Option 4: Boot in Safe Mode
- Once your computer has started in Safe Mode, select System Configuration from your taskbar.
- Under General, select “Normal Startup” then click “Apply” and “OK.”
- Restart your computer and all will work!