1.    2 Weeks Ago #1
    Join Date : Nov 2017
    Posts : 3
    window

    Tablet with windows 10 password reset


    Hi
    I bought a windows tablet which was faulty. It had battery issues and i fixed it (installed new battery) all working now.
    The problem i am facing is this.
    the previous user has a profile set up and i dont know the password.
    I tried resetting etc put his profile name come up and ask for password.
    I cant boot it from usb because the usb port is either not working or BIOS/IEFU etc not recognizing it,
    is there any other way i can install a fresh copy of window 10.

    any questions please let me know
    many thanks in advance for all your support.
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Dec 2015
    Posts : 5,844
    Windows10

    Most tablets use a special but unusual 32bit uefi boot loader which will not work with a standard 64bit usb installer.

    Also, booting from a usb drive is usuakky mote complicated eg you have to press power on and vol up key to get to firmware.

    How are you connecting usb to tablet?
      My ComputerSystem Spec
  3.    2 Weeks Ago #3
    Join Date : Nov 2017
    Posts : 3
    window
    Thread Starter

    Quote Originally Posted by cereberus View Post
    Most tablets use a special but unusual 32bit uefi boot loader which will not work with a standard 64bit usb installer.

    Also, booting from a usb drive is usuakky mote complicated eg you have to press power on and vol up key to get to firmware.

    How are you connecting usb to tablet?
    it has normal USB port.
    should i format my usb drive to something different ?
      My ComputerSystem Spec
  4.    2 Weeks Ago #4
    Join Date : Dec 2015
    Posts : 5,844
    Windows10

    Quote Originally Posted by rupinder View Post
    it has normal USB port.
    should i format my usb drive to something different ?
    Is tablet using 32 or 64 bit?
      My ComputerSystem Spec
  5.    2 Weeks Ago #5
    Join Date : Nov 2017
    Posts : 3
    window
    Thread Starter

    Quote Originally Posted by cereberus View Post
    Is tablet using 32 or 64 bit?
    No sure, how do i find that out please ?
      My ComputerSystem Spec
  6.    2 Weeks Ago #6
    Join Date : Dec 2015
    Posts : 5,844
    Windows10

    Quote Originally Posted by rupinder View Post
    No sure, how do i find that out please ?
    Control panel, system
      My ComputerSystem Spec

 


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