Windows 10: Unknown User Account Solved

  1.    27 Oct 2017 #1

    Unknown User Account


    Hi

    I recently carried out a fresh windows 10 install, however when I boot up my laptop, two User Accounts appear, one is my own and the other has an ID of "KCUBMA5". If I try to log in to this account, it requires a password.

    I never created this account and when I try to view the account via the Control Panel it is not there. If I run an elevated Command prompt, run netplwiz, I can see the following;

    User Accounts for \\ Desktop - KCUBMA5 is there, but my User Account is not.

    I'm at a loss to how this account was created, can anyone help.
      My ComputerSystem Spec

  2.    27 Oct 2017 #2

    Open netplwiz. Uncheck the box for "Users must enter a user name and password to use this computer." Then click apply. On the window that pops up, click cancel. The check box for "Users must enter a user name....." should be checked again. Click OK.

    That should get rid of the "ghost" login.

    Also, how many separate user folders do you see under C:\Users?
      My ComputerSystem Spec

  3.    28 Oct 2017 #3

    Hi, thanks for the quick reply, followed your guidance and Ghost Account has disappeared. I had only one account showing under C Users.

    This forum is brilliant, any issues I ever have are always responded to promptly and my problems are fixed.
      My ComputerSystem Spec

  4.    28 Oct 2017 #4

    Glad it fixed it for you!
      My ComputerSystem Spec


 

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