1.    3 Weeks Ago #1
    Join Date : Sep 2016
    Posts : 6
    windows 10 Home x64

    Can't sign in to new User Profile


    I upgraded to Windows 10 from Windows 7 on an HP laptop last year. I can create a new user profile but receive the error message "The User Profile Service service failed the sign-in. User profile cannot be loaded" when I try to sign in to it, with no further explanation of what to do. I see alot of people with this problem on forums. I tried a few of the simple fixes. I don't want to do anything drastic like reinstall Windows 10. Is there an update from Microsoft that will fix this issue for users? It's Oct. 2017 and this issue has been affecting Windows 10 users for years now...
      My ComputerSystem Spec
  2.    2 Weeks Ago #2
    Join Date : Sep 2016
    Posts : 6
    windows 10 Home x64
    Thread Starter

    I solved the issue. I am receiving automatic updates because my computer does install updates every so often, but I apparently had an earlier build of Windows 10 than is available now. There is a fall creators update, which is found by going here: https://www.microsoft.com/en-us/software-download/windows10. It's the same page you would download Windows 10 from. I clicked on "Update Now" to download the update, which took hours to download and install. It solved the problem though as now I am able to sign into secondary User Profile.
      My ComputerSystem Spec

 


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