1.    13 Oct 2017 #1
    Join Date : Aug 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit

    Unable to login with Microsoft account.


    Since I bought this PC I've logged into it with myMicrosoft user account which uses my own domain email account. The account had the display name of Norman but the folder in "Users" was named with only used the the first 5 characters "norma". This has never been a problem until the last update.

    After the last update I logged in with my user name and I received the message that my personal settings were being updated but the dialog was "not responding". I waited for some time and restarted (several times) without having any success in logging in. I have a small laptop which has also just updated and I get the same problem using that. This seems to me to be a problem with my microsoft roaming profile. I was able to log in with my wife's ID on the laptop but there is no other ID on the desktop PC that I could try.

    I decided to "restore" to a previous restore point and that cured the problem, initially. However the PC then downloaded the same update and wanted a re-boot to complete the installation. This I did but I'm back to where I was before.

    I can create a new account on the desktop and log in to that but I need access to all my data and held under my original ID. This includes 750 Gb of data held on my OneDrive folder and on-line. I really don't want to have to download all that data from OneDrive again.

    Any suggestions for refreshing the profile (ntuser.dat) to repair the problem. What would happen if I deleted the file?

    Regards,
    Norman
      My ComputerSystem Spec
  2.    13 Oct 2017 #2
    Join Date : May 2016
    Posts : 736
    Windows 10 Pro

    Log in to your MS account website and then make any necessary changes.

    Microsoft account | Sign In or Create Your Account Today
      My ComputerSystem Spec
  3.    13 Oct 2017 #3
    Join Date : Aug 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
    Thread Starter

    I've looked there but there's no repair option. Only add or remove.
      My ComputerSystem Spec
  4.    4 Weeks Ago #4
    Join Date : Aug 2015
    Posts : 44
    Microsoft Windows 10 Home 64-bit
    Thread Starter

    OK so no one had the answer. I'm left with the only option being to log in as administrator and remove my usual login name and account and re-create it with the same Microsoft credentials and hope that my Office 365 membership and my OneDrive data gets linked to the replaced user ID.

    Has anyone done this? I really don't want to upload or download 750GB of OneDrive data again.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Unable to show Administrator or Guest account on login screen
July 15, 2017 I have WIN 10 Pro on a Dell laptop. I have been unable to find a way to show ALL accounts, User, (built in) Administrator, Guest account, etc at WIN 10 login/sign on. The only account I can get to show in my user account (which...
User Accounts and Family Safety
Unable to log into Microsoft Account on PC
I have a problem. When I installed Windows 10, during the Cortana setup process I was told to log in with my Microsoft account. When she brought up the window, everything but the minimize tab was gray and closed after 15 seconds. This happens...
User Accounts and Family Safety
Local account login changed to Microsoft Account so unable to log in
I would like help solving a mystery. I set up a new Dell Optiplex 3020 which shipped with Windows 10 Pro. I bypassed the option to set up the user with a Microsoft Account (The owner does not have a microsoft account and I did not create one at...
User Accounts and Family Safety
Unable to login to PC account. Password Incorrect
Long story. When I converted my W7 system to W10 I used an MS account from when I had an MSDN subscription and I was using for Skype, however, I caught out when using the system builds with windows trying to send an email to the address which was...
User Accounts and Family Safety
Unable to link Microsoft Account to my Local Account
Hi all, When I click on the link to associate my Microsoft Account to my Local Account (after upgrading from Windows 7), it simply does nothing. Click, click, click. Similarly, when I try to log in the Windows store app, I get an application...
User Accounts and Family Safety
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:59.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums