Windows 10: Can't enter Microsoft Win 10 User account

  1.    04 Oct 2017 #1

    Can't enter Microsoft Win 10 User account


    My primary computer has long been set to avoid entering a password in starting Windows, but abruptly and unexpectedly did require the password (?). I entered what I believed was the correct PW but it was rejected. A PW hint did not seem applicable but was plausible. However, many tries at constructing a PW according to the hint were all rejected.

    Alternatively there was provision for a PW reset if a PW reset disk was available. I did not have such a disk but produced one on my secondary computer. However, using it in the primary computer merely yields an error at the final execution. (Perhaps the identity of the producing computer is on the disk, making it incompatible for any other computer?)

    Thus I'm basically unable to access my primary computer. I downloaded Win 10 from the web and have no "disk" to make a repair or retry.

    I'd be quite grateful for assistance.

    --Oldster Don
      My ComputerSystem Spec


  2. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       04 Oct 2017 #2

    Hi there. Go to the page below and follow instructions.

    Reset your password
      My ComputersSystem Spec

  3.    08 Oct 2017 #3

    Thanks, Gypsie, but that's too easy. I did it immediately. It took effect on my secondary computer but not the troubled primary one. Still hunting.
      My ComputerSystem Spec


  4. Posts : 7,707
    10 Home x64 (1803) (10 Pro on 2nd pc)
       08 Oct 2017 #4

    If you start up in safe mode you will be logged in as the built-in Administrator. You can then use this account to create a new local account and make that account an administrator.

    Add Local Account or Microsoft Account in Windows 10
    Change Account Type in Windows 10

    Restart and log into this new account, you can then try resetting the password of your original account.

    Reset Password of User Account in Windows 10

    As you can't log in at present, your only way to start in safe mode is to first go to Advanced Startup. To do that from the sign in screen, click the power button bottom right. Hold down the Shift key and click Restart. Then follow Option One in this tutorial.

    Boot into Safe Mode on Windows 10

    If you cannot sort out the original account, at least you can now log in as an administrator and create a new account for yourself. You could then copy your documents and file across to this account and use that from now on.

    Alternatively there was provision for a PW reset if a PW reset disk was available.
    A password reset disk is only valid for the account and PC it was created by. It doesn't work for an account on another PC, even if the account has the same name.
    Last edited by Bree; 08 Oct 2017 at 20:15.
      My ComputersSystem Spec


  5. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       08 Oct 2017 #5

    dlcooper said: View Post
    Thanks, Gypsie, but that's too easy. I did it immediately. It took effect on my secondary computer but not the troubled primary one. Still hunting.
    I guess I should back up and ask for some info:

    Stumps me as to why all of a sudden it demanding a password. Are you part of a domain? Is this a work or company PC?

    Which Windows edition?

    Is this an MS account? (highly doubt if you didn't need password) Is this a local account? An MS account you set to local?

    Here's what I found. This one says that if you forget your password, there's no way to retrieve it without that PS disk made on that PC with that account.

    sign in with a local account instead - Bing

    Looks like Bree's suggestion is the only way in.
    Last edited by Tony K; 08 Oct 2017 at 21:42.
      My ComputersSystem Spec

  6.    09 Oct 2017 #6

    Thanks for the help


    I much appreciate the recent helpful suggestions you've offered. I find it quite commendable that knowledgeable people like you make the effort to help us unskilled tyros tangled in technology.

    However, before receiving some of these suggestions I turned my computer over to my helpful pro repairer and I expect he will correct my problem and let me know how I stumbled into this situation. It was a shock when Windows asked for a password that I set long ago and haven't used, literally, for years. (I later have been more disciplined with my password archive but this one escaped me.)

    So thanks to all. I've learned some new things that may become useful down the road.
      My ComputerSystem Spec


  7. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       09 Oct 2017 #7

    You're welcome, dlcooper. Glad we could help. If possible, please post back the tech's results? I'm quite curious as to what it was.

    Good luck to you.
      My ComputersSystem Spec


 

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