Mixup of email addresses in Mirosoft

  1.    29 Sep 2017 #1

    Mixup of email addresses in Mirosoft

    [Dell desktop; Win10; Firefox; Thunderbird; RCN server]

    Hello, I think (not sure) I changed my email address in Microsoft, then tried to make it Primary, then suddenly I can't enter, and so I can't get a code. It seems that my Alternate email address doesn't exist anymore. As a result, this is a "Catch 22"...

    ...I can't log in because apparently the computer doesn't know of my new address. And I can't use the alternate address because it doesn't exist anymore so I won't receive the code.

    Please kindly tell me how to straighten out this thing in MS? Thanks ever so much!!! Adela
      My ComputerSystem Spec

  2.    30 Sep 2017 #2

    Isn't there an option to receive code by cell phone ?
      My ComputersSystem Spec

  3.    30 Sep 2017 #3

    Thank you Mike, I didn't see it, but if there is, I haven't yet had a chance to replace my broken cellphone...
      My ComputerSystem Spec


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