Windows 10: MS account temporaly blocked Solved

  1.    20 Sep 2017 #1

    MS account temporaly blocked

    I was working on a important doc. on word online for days, and was suddenly notified that account is blocked. When I tried to sign in, they asked for mobile phone number. I canceled my mobile /it was so time-consuming, that I decided to terminate contract and keep only land line and face-time/. What should I do to sign up and recover my text from one drive ?
      My ComputerSystem Spec

  2.    20 Sep 2017 #2

    Why is it blocked ? Is MS trying to verify that it is you signing in or an unauthorized user ?
    Go to>sign-in>click 'Security' tab at top>'Update your security info'>'Add security info' will take you to where you can provide your landline number and elect to be called vs a text.
    Do not screw up your backup email or contact number because if you don't answer correctly, you'll get locked out for 30 days ! While here, Review recent activity' will show last time device was signed in and from where. Good Luck
    Click image for larger version. 

Name:	Screenshot_3.jpg 
Views:	35 
Size:	35.5 KB 
ID:	154212
      My ComputerSystem Spec

  3.    20 Sep 2017 #3

    Thank You Mrgeek

    In middle of a session, there was announce that account was temporarily blocked because someone was presumably sending spam from my account. I will try to follow Your instructions, but my landline is in Europe, hopefully they have an affiliation in proximity.
      My ComputerSystem Spec

  4.    20 Sep 2017 #4

    So, someone was trying to use your account w/o authorization. If their sign-in was successful, this would show up in the 'Review recent activity window and you can see if YOUR log-ins are the only valid ones.
    Your location is not an issue. Select country and change preference to 'Call' vs 'Text', as shown below.
    Click image for larger version. 

Name:	Screenshot_1.jpg 
Views:	25 
Size:	31.6 KB 
ID:	154254

    At this point, if you dig deeper into the security options and select your preference to be emailed at backup address or texted -
    Click image for larger version. 

Name:	Screenshot_2.jpg 
Views:	20 
Size:	38.1 KB 
ID:	154259
    Last edited by mrgeek; 20 Sep 2017 at 13:55.
      My ComputerSystem Spec

  5.    09 Oct 2017 #5

    land line

    It didn't work with sign up, no links for adding info, but I was redirected from other location. What was puzzling is that telephone rang almost in same second as I hit the button (If I wanted to redial number, it takes more).
      My ComputerSystem Spec


Related Threads
blocked email in Browsers and Email
Suddenly my mail attachments I have sent to myself say (prohibited file type) these same attachments have always worked fine.they are grayed out also.What can I do
The latest update of Win 10 has obviously tightened up security . . . to the point where it won't allow me run SqlBackUpandFTP any more. I logged in as the (hidden) Administrator and got it working there OK, but when I Logged in as myself again,...
account blocked then suspended in Browsers and Email
My experienced both yesterdy. I did nothing wrong, have checked for malware and followed all the steps to be normal. I was told I was unblocked then when I sent an email it said I am suspended. After an hour on the phone, to no avail, I...
unable to share-account blocked in Network and Sharing
Hi - I am hoping someone can help me. I have folders in Microsoft OneDrive that I would like to share, but I get a notice that it is temporarily blocked. I need to verify my account by adding my mobile phone no. I would rather not do this and...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:19.
Find Us