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#41
Thanks for the advice.Since the Admin user account set up by PCWorld is called Admin [rather than Administrator] it has no particular significance other than that they should only have done that if requested.
Whilst I have seen proposed solutions to problems with the sign-in screen [by the way "spotlight" is merely the name of the background picture you might see on that screen], I agree with NavyLtCdr that you might as well go ahead with a reinstallation of Windows 10 so you are starting from a known & reliable basis. The Reset must have gone wrong in some way [this is not unheard of].
You could try using that Recovery USB they gave you or you could you could make an installation USB using http://windows.microsoft.com/en-us/w...n-tool-install
- Making your own installation USB would be good practice for the future because you are likely to make one later on for various purposes [it is also a useful repair tool].
- Using that link to make an installation USB goes in stages. The first stage is that it downloads the Media creation tool itself which you then install.
- You then use the Media creation tool to create the installation USB - see Create Bootable USB Flash Drive to Install Windows 10
- You then boot from the installation USB to achieve a "clean install" - see Clean Install Windows 10 - TenForums
- During the clean install the whole disk is overwritten so make sure you have backed up anything you want to keep.
- During the clean install you will be asked to enter a product key but you must skip that [there is a bypass button labelled I am reinstalling or similar]. Entering anything at this stage would mess up your reactivation.
- You can then go online to [automatically] reactivate & to run Windows update.
- You should then also go to the Asus website to download & install their latest hardware drivers. Whilst Windows update tries to include hardware drivers it often gets this wrong.
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Later on, you might decide, as many of us do, to make a new installation USB when Ver 1709 is released [expected Tuesday 17th October] in order to update to the new version yourself rather than leave the job to Windows update. That's why I said doing it now would be good practice.
- If you do so then start from scratch by downloading & installing the Media creation tool again.
- Each Media creation tool contains fixed references to its Windows 10 version so if you kept today's Media creation tool & used it again in a few months, you would actually be needlessly recreating the same Ver 1703 installation USB you are making now rather then the new Ver 1709 that you would want.
- The procedure for using it to update is not the same as using it to install. You boot Windows normally then connect the installation USB & run its setup.exe file from within Windows. The procedure is given in Repair Install Windows 10 with an In-place Upgrade - TenForums
- Using the Repair install procedure should always be prepared for by making a full backup & a system image. I have never had a Repair install go wrong on me but I always prepare fully just in case.
Denis
Did the reset go wrong because I told it to save my files?
Should I say delete them next time?
Should I recovering or resetting ?
If I use pc worlds stick is it the same as doing it in windows?
Last question when do I insert the usb stick if I use it and will it lead me through resetting or recovering?
I dont feel well at the minute so this is very stressful. Thanks all of you for helping me so far.
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