New Laptop do I need another User Account as well as Admin thats on it

JO69 said:

Decided to go with the advice on the Asus page and reset the laptop from the Settings page
After a nail biting 3 hours it I finally reset yes!!!!

However it looks just the same as before with no windows after reset to create my profile.
Which I wanted
But at least its clean lol
Maybe it’s because I ticked the option save my files?
The reason I did that was because I read the other option took even longer

Still got the Admin Local Account Administrator.
So now need to add myself as a User and Administrator.
Only option in User Accounts is Family and Other people.
So can you lead e though this please?
Do I change Admin name to mine, or create another account?
Can I do it without a password so I have no sign in box?

This is what I would do, if I were you. Open a Command Prompt (Admin) (or "Run as administrator" Command Prompt). Run:

C:\Windows\System32\sysprep\sysprep

Then just click OK on the Window that pops up which should have the following options set/not checked:


That will take you to the factory fresh, first start window just like the computer came out of the box - because that is what OOBE stands for - out of box experience. You will have to create a new account when you get to that screen that does not yet exist on the computer, it will not let you create a repeat of an already existing account. Once you establish that brand new user account from OOBE - then you can log into it, and delete any user accounts the previous "owners" of the computer created on it.

If you want to (and I suggest) that new account to be a local account v. a Microsoft account, then on the account creation screens look carefully for a way to skip that screen. Keep skipping the screens until you get to one that you cannot skip that is asking for a username, password, and password hint. That will create a local account.

NavyLCDR said:

This is what I would do, if I were you. Open a Command Prompt (Admin) (or "Run as administrator" Command Prompt). Run:

C:\Windows\System32\sysprep\sysprep

Then just click OK on the Window that pops up which should have the following options set/not checked:


That will take you to the factory fresh, first start window just like the computer came out of the box - because that is what OOBE stands for - out of box experience. You will have to create a new account when you get to that screen that does not yet exist on the computer, it will not let you create a repeat of an already existing account. Once you establish that brand new user account from OOBE - then you can log into it, and delete any user accounts the previous "owners" of the computer created on it.

If you want to (and I suggest) that new account to be a local account v. a Microsoft account, then on the account creation screens look carefully for a way to skip that screen. Keep skipping the screens until you get to one that you cannot skip that is asking for a username, password, and password hint. That will create a local account.

Hi Makes sense to do that but never been on that screen before, or know how to open it even though had a computer for 17 years lol

I've done so well Don't want to mess up at the end

NavyLCDR said:

This is what I would do, if I were you. Open a Command Prompt (Admin) (or "Run as administrator" Command Prompt). Run:

C:\Windows\System32\sysprep\sysprep

Then just click OK on the Window that pops up which should have the following options set/not checked:


That will take you to the factory fresh, first start window just like the computer came out of the box - because that is what OOBE stands for - out of box experience. You will have to create a new account when you get to that screen that does not yet exist on the computer, it will not let you create a repeat of an already existing account. Once you establish that brand new user account from OOBE - then you can log into it, and delete any user accounts the previous "owners" of the computer created on it.

If you want to (and I suggest) that new account to be a local account v. a Microsoft account, then on the account creation screens look carefully for a way to skip that screen. Keep skipping the screens until you get to one that you cannot skip that is asking for a username, password, and password hint. That will create a local account.

I did all you said and it took ages to do it.
Then it installed updates
But no change at all
It led me through the accept conditions screen But now I am back to spotlight and Adin sign in screen...Plus it takes ages to get rid of the sign in spotlight screen too
Want to scream! lol

JO69 said:

Hi Makes sense to do that but never been on that screen before, or know how to open it even though had a computer for 17 years lol

I've done so well Don't want to mess up at the end

Most universal way to open the command prompt is to click on the Start (Windows) icon and just start typing command. Command prompt will appear at the top of the list. Right click on it and select "Run as administrator". Then run the command in the window that opens:
C:\Windows\System32\sysprep\sysprep

The screens that should show up after you select OOBE in the sysprep menu and reboot (depending on which build of Windows 10 you have) should start at step 15 here:
Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials

Scroll down to step 15, you don't need to be concerned with anything before that. This will also show you what a brand new computer out of the box should have looked like - and if the store you bought your computer did "set it up" for you, they should have known how to use Audit Mode to do it - so you would still have gotten this series of screens when you first turned the computer on. They were either incompetent or just feeding you a line of bull and sold you a used computer.

Superfly said:

Why not just backup what you have and clean install?

You can re-install apps and copy back from the back-up...

Depends what you mean by a clean install? Do you mean use the usb recovery stick?
Should I have told it to delete my files instead of saving them in the reset? Would that have caused the Admin account to go?

Try3 said:

Was this a used computer?

• If it was new then your first boot should have prompted you to create a user account of your own. That account would automatically be an Admin-level account but it could not possibly have the username Administrator.
• If it was used then reinstall Windows 10 to ensure that you only have on it what you know you have on it.
  
• You could use the Reset facility
  
• Or you could make installation USB using http://windows.microsoft.com/en-us/w...n-tool-install
  
• If reinstalling, first check that Windows is activated "with a digital licence" at Settings, Update, Activation

About Admin-level accounts -

1. The user account that has the username Administrator is a special built-in account that is part of Windows' recovery facilities. It should normally be disabled. It does not have all the capabilities of a normal Admin account [one that you create yourself].
2. You can make your own user accounts into Admin-level accounts if you wish - it is worth having two password-protected local Admin-level accounts so you have a spare in case your normal one is ever corrupted & refuses to let you log in.
3. I have seen claim & counter-claim about whether or not there is, in practice, any increased security risk from running routinely in an Admin-level account**. If you want to ere on the side of caution then check your Admin-level accounts work then create a Standard user account for your day-to-day activities.

** [Added later] I should have made it clear that Control panel, user accounts, UAC would need to be set at its maximum - Always notify.

Denis

Windows is activated "with a digital licence" The account is called Admin.
I just added myself as another Administrator But on the sign in spotlight page laptop just wouldn't let me click on anything. Had to re boot a few times to get to the start page So deleted my new account.

It really sounds like the computer needs a complete new install of Windows which means erasing the entire hard drive and installing to the completely empty drive. The store either sold you a messed up (software, not hardware) used computer, or messed up a new computer when they "set it up" for you. They should not done anything to a new computer unless you asked them to.