unknown account


  1. Posts : 117
    Microsoft Windows 10 Home 64-bit
       #1

    unknown account


    Via Windows Store I downloaded and installed "Persons" (in Dutch: Personen)
    everything works fine (can add, edit and delete persons,..)
    but on opening I see an error message "Failed Synchronisation on 1 account"
    Selecting this I see a button "Repair Account"
    Clicking this I get following message:

    Something went wrong
    We can't connect to dub406-m.hotmail.com right now. Make sure you have a connection, then try again.
    Error Code: 0x80072efd

    I never used or even know this account.

    Do I have a (security) problem?
    What does it mean?
    Should an how can I do someting about it?
    Browsing the Net yield no answer (do a windows update)
    Can anyone help me with this please?
    thanks in advance for all answers.
    gabriël
      My Computer

  2. Bastet's Avatar
    Posts : 1,714
    Windows 10 Pro 64bit
       #2

    That should be the server settings for your Microsoft account, if you download from the store you log in with your account.
    Do you have two-factor authentication on your MS account?
      My Computer


  3. Posts : 117
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #3

    I am sorry, I don't kow what you mean by "two-factor authentication".
      My Computer


  4. Posts : 117
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #4

    I've just looked up what " two-factor authentication" means and I' dont have that.
    I have one single account (<name>@outlook.com).
      My Computer

  5. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809
       #5

    Hey aliskander,
    Have you checked Settings > Accounts > Email & App Accounts > [email protected] to see if has Attention Required / Fix Account showing ?
      My Computers


  6. Posts : 1,520
    Windows 10 Pro (32-bit) 16299.15
       #6

    aliskander said:
    We can't connect to dub406-m.hotmail.com right now. Make sure you have a connection, then try again.

    I never used or even know this account.
    I'm afraid I don't know how to fix the Repair Account issue.

    However I think you may be worried that "dub406-m.hotmail.com" is someone's email address. But I don't think you need to worry about that - if it was someone's email, it would be "dub406-m@hotmail.com" with an @ sign instead of a .

    I believe "dub406-m.hotmail.com" is the name of one of Microsoft's mail servers.

    This doesn't help you solve it but hopefully is one less thing to worry about.
      My Computer


  7. Posts : 117
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #7

    Thank you very much for your reassuring answer.
    gabriël
      My Computer


 

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