1.    15 Aug 2017 #1
    Join Date : Sep 2015
    Posts : 42
    Microsoft Windows 10 Home 64-bit

    unknown account


    Via Windows Store I downloaded and installed "Persons" (in Dutch: Personen)
    everything works fine (can add, edit and delete persons,..)
    but on opening I see an error message "Failed Synchronisation on 1 account"
    Selecting this I see a button "Repair Account"
    Clicking this I get following message:

    Something went wrong
    We can't connect to dub406-m.hotmail.com right now. Make sure you have a connection, then try again.
    Error Code: 0x80072efd

    I never used or even know this account.

    Do I have a (security) problem?
    What does it mean?
    Should an how can I do someting about it?
    Browsing the Net yield no answer (do a windows update)
    Can anyone help me with this please?
    thanks in advance for all answers.
    gabriŽl
      My ComputerSystem Spec
  2.    15 Aug 2017 #2
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    That should be the server settings for your Microsoft account, if you download from the store you log in with your account.
    Do you have two-factor authentication on your MS account?
      My ComputerSystem Spec
  3.    15 Aug 2017 #3
    Join Date : Sep 2015
    Posts : 42
    Microsoft Windows 10 Home 64-bit
    Thread Starter

    I am sorry, I don't kow what you mean by "two-factor authentication".
      My ComputerSystem Spec
  4.    15 Aug 2017 #4
    Join Date : Sep 2015
    Posts : 42
    Microsoft Windows 10 Home 64-bit
    Thread Starter

    I've just looked up what " two-factor authentication" means and I' dont have that.
    I have one single account (<name>@outlook.com).
      My ComputerSystem Spec
  5.    15 Aug 2017 #5
    Join Date : Oct 2016
    Charlotte, NC
    Posts : 442
    Win10 Home x64 - 1709

    Hey aliskander,
    Have you checked Settings > Accounts > Email & App Accounts > xxx@outlook.com to see if has Attention Required / Fix Account showing ?
      My ComputersSystem Spec
  6.    15 Aug 2017 #6
    Join Date : Jan 2014
    Posts : 1,393
    Windows 10 Pro (32-bit) 16299.15

    Quote Originally Posted by aliskander View Post
    We can't connect to dub406-m.hotmail.com right now. Make sure you have a connection, then try again.

    I never used or even know this account.
    I'm afraid I don't know how to fix the Repair Account issue.

    However I think you may be worried that "dub406-m.hotmail.com" is someone's email address. But I don't think you need to worry about that - if it was someone's email, it would be "dub406-m@hotmail.com" with an @ sign instead of a .

    I believe "dub406-m.hotmail.com" is the name of one of Microsoft's mail servers.

    This doesn't help you solve it but hopefully is one less thing to worry about.
      My ComputerSystem Spec
  7.    16 Aug 2017 #7
    Join Date : Sep 2015
    Posts : 42
    Microsoft Windows 10 Home 64-bit
    Thread Starter

    Thank you very much for your reassuring answer.
    gabriŽl
      My ComputerSystem Spec

 


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