Windows 10: unknown account


  1. Posts : 49
    Microsoft Windows 10 Home 64-bit
       15 Aug 2017 #1

    unknown account


    Via Windows Store I downloaded and installed "Persons" (in Dutch: Personen)
    everything works fine (can add, edit and delete persons,..)
    but on opening I see an error message "Failed Synchronisation on 1 account"
    Selecting this I see a button "Repair Account"
    Clicking this I get following message:

    Something went wrong
    We can't connect to dub406-m.hotmail.com right now. Make sure you have a connection, then try again.
    Error Code: 0x80072efd

    I never used or even know this account.

    Do I have a (security) problem?
    What does it mean?
    Should an how can I do someting about it?
    Browsing the Net yield no answer (do a windows update)
    Can anyone help me with this please?
    thanks in advance for all answers.
    gabriŽl
      My ComputerSystem Spec


  2. Posts : 590
    Windows 10 Pro 64bit
       15 Aug 2017 #2

    That should be the server settings for your Microsoft account, if you download from the store you log in with your account.
    Do you have two-factor authentication on your MS account?
      My ComputerSystem Spec


  3. Posts : 49
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       15 Aug 2017 #3

    I am sorry, I don't kow what you mean by "two-factor authentication".
      My ComputerSystem Spec


  4. Posts : 49
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       15 Aug 2017 #4

    I've just looked up what " two-factor authentication" means and I' dont have that.
    I have one single account (<name>@outlook.com).
      My ComputerSystem Spec

  5.    15 Aug 2017 #5

    Hey aliskander,
    Have you checked Settings > Accounts > Email & App Accounts > xxx@outlook.com to see if has Attention Required / Fix Account showing ?
      My ComputersSystem Spec


  6. Posts : 1,410
    Windows 10 Pro (32-bit) 16299.15
       15 Aug 2017 #6

    aliskander said: View Post
    We can't connect to dub406-m.hotmail.com right now. Make sure you have a connection, then try again.

    I never used or even know this account.
    I'm afraid I don't know how to fix the Repair Account issue.

    However I think you may be worried that "dub406-m.hotmail.com" is someone's email address. But I don't think you need to worry about that - if it was someone's email, it would be "dub406-m@hotmail.com" with an @ sign instead of a .

    I believe "dub406-m.hotmail.com" is the name of one of Microsoft's mail servers.

    This doesn't help you solve it but hopefully is one less thing to worry about.
      My ComputerSystem Spec


  7. Posts : 49
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       16 Aug 2017 #7

    Thank you very much for your reassuring answer.
    gabriŽl
      My ComputerSystem Spec


 

Related Threads
Local Admin account password changed to unknown in User Accounts and Family Safety
My local administrator account password has evidently been changed to something unknown to me. I am sure I am typing the password correctly, I've carefully tried several times. I have 3 local accounts on my machine and my Microsoft account (for...
Hi, recently whenever i have checked the security tab of my files, I see the above thing: Account Unknown (S-1-5-21-130066488-785734366-1129733132-1000), should i worry about this?? a hacker or something?? how can i delete this, it has "special...
Unknown account removal in User Accounts and Family Safety
In a 'permissions' dialog an attempt to remove an UNKNOWN ACCOUNT prompts that inheritance first must be disabled. Two options are offered... 1) Convert inherited permissions to explicit permissions on this object 2) Remove all inherited...
So I have a kinda weird one that I cannot wrap my head around. I'll try to be as clear as possible... I am the administrator of my home PC, and I am using a Microsoft account instead of a local account. When I look at the properties of my...
Unknown second user account in User Accounts and Family Safety
I took the free upgrade to Windows 10 about a week ago. An unknown second user has started appearing on the password log-in screen. It has the name 'smmosbvjntf'. It is easily removed from the user account box but usually reappears on the log-in...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 22:45.
Find Us