Windows 10: I use my local administrator account, so why am I getting this error? Solved

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  1. Brink's Avatar
    Posts : 32,376
    64-bit Windows 10 Pro build 18242
       07 Aug 2017 #31

    Just to verify and catch everyone up, what do you have left needing help with?
      My ComputersSystem Spec

  2.    08 Aug 2017 #32

    It's bothering me that, though it never happened until recently, User Account Control will not allow me to install a program without entering the Microsoft account password that I don't know. I'd prefer to install programs without need for passwords, as originally.
    In post #28 you wrote
    Are you able to use Option 3 to reset the Microsoft account's password online at Microsoft?
    I said in post #30
    the option was available, should it be needed
    Were you actually recommending me to use the option?

    I hope I will have no need to raise more questions, as once you reply, I shall start the reset, but please do not go on vacation yet.
      My ComputerSystem Spec

  3. Brink's Avatar
    Posts : 32,376
    64-bit Windows 10 Pro build 18242
       08 Aug 2017 #33

    The "Gordon E" account should be the only one prompting for a password since it's not an administrator account.

    If able, you can sign in to your "ghc80" account to make "Gordon E" an administrator.

    Unfortunately, you'll probably have to reset the password of the MSA first since you don't know it.
      My ComputersSystem Spec

  4.    08 Aug 2017 #34

    Even now, I am not sure how your response will apply to the UAC problem once the reset is complete.
      My ComputerSystem Spec

  5. Brink's Avatar
    Posts : 32,376
    64-bit Windows 10 Pro build 18242
       08 Aug 2017 #35

    The password reset would only be needed if that's the administrator account you need to sign in to be able to make the other account having the issue an administrator.

    I've gotten mixed up on which account is having the UAC issue.
      My ComputersSystem Spec

  6.    08 Aug 2017 #36

    Gordon E is the one logged in to. When trying to install a program.
      My ComputerSystem Spec

  7. Brink's Avatar
    Posts : 32,376
    64-bit Windows 10 Pro build 18242
       08 Aug 2017 #37

    Ok, good. I wasn't mixed up after all then. LOL

    You should be able to stop this by signing into the "ghc80" account, and make "Gordon E" an administrator.

    Change Account Type in Windows 10 Windows 10 User Accounts Tutorials
      My ComputersSystem Spec

  8.    09 Aug 2017 #38

    Problem! After Troubleshooter there's no Reset option, only those for changing UEFI hardware, and startup settings.
      My ComputerSystem Spec

  9. Brink's Avatar
    Posts : 32,376
    64-bit Windows 10 Pro build 18242
       09 Aug 2017 #39

    I'm not sure what you mean by using a Troubleshooter. If you're trying to reset the password of your Microsoft Account, then you should be able to use Option 3 or 4 below to do so.

    Reset Password of User Account in Windows 10 Windows 10 User Accounts Tutorials
      My ComputersSystem Spec

  10.    09 Aug 2017 #40

    Sorry not to be clear! I have changed Gordon E to Local Administrator successfully.
    It's the reset that is giving trouble. I used the option in the tutorial to use settings. I got to Troubleshooter (blue screen background, and as seemed suggested clicked on that expecting to see the option to reset; there was none.
      My ComputerSystem Spec


 
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