Windows 10: Change password as windows 10 admin user Solved

  1.    02 Aug 2017 #1

    Change password as windows 10 admin user


    Hello

    I am the admin user on my daughter's windows 10 laptop. She has forgotten her password and her pin and so I want to try and change the password. Does anyone know how to do this please?

    I have gone to the 'Family and other people' window and it gives me an option to change the account type. However I can't see how I can change her password.

    Thanks in advance for your help.


    Chris
      My ComputerSystem Spec


  2. Posts : 28,622
    64-bit Windows 10 Pro build 17655
       02 Aug 2017 #2

    Hello Chris, and welcome to Ten Forums.

    It depends if your daughter's account is a local account or Microsoft account, but you should be able to use option 3 to 7 in the tutorial below to change her password.

    Change Picture Password for your Account in Windows 10 Windows 10 User Accounts Tutorials

    Afterward, she should be able to reset her PIN.

    Reset PIN for your Account in Windows 10 Windows 10 User Accounts Tutorials
      My ComputersSystem Spec

  3.    04 Aug 2017 #3

    Thanks Brink

    In the end I reset my daughter's outlook password. I was then able to use that to reset her laptop password. Thanks

    I must admit I thought that, as an adminuser on her laptop, I would be able to reset her password directly from my profile. Is that not the case?

    Thanks

    Chris
      My ComputerSystem Spec


  4. Posts : 28,622
    64-bit Windows 10 Pro build 17655
       04 Aug 2017 #4

    That's great news Chris.

    If her account had been a local account instead of a Microsoft account, you would have been able to reset or change the password from your admin account.
      My ComputersSystem Spec


 

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