Locked Out of Laptop (Windows 10)

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  1. Vesh
    Posts : 7
    Windows 10
    Thread Starter
       New #11

    It still takes me to the same screen with the same error. I can get to the bios screen but that's a bit out of my league.
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  3. cereberus
    Posts : 15,491
    Windows10
       New #12

    Another option is to remove the drive (very easy on a laptop usually) and put it in a usb caddy and simply plug drive into another pc. Only a few pounds from Amazon.
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  4. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #13

    You didn't say which Asus laptop. Yesterday we had an Asus and the key to tap repeatedly as soon as you power on was F2.

    Please post model info for your device.
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  6. Vesh
    Posts : 7
    Windows 10
    Thread Starter
       New #14

    Sorry, it's an old model (G74S). I am currently stuck in an automatic recovery loop. We were using it to store our family photos and videos. Did the free upgrade from Windows 7 to 10 awhile ago. Our oldest decided to make her the only user on it and now can't remember her password or reset it, and I think I broke the cursed thing today by trying to circumvent that. Again, I can't express how much I appreciate all of your time and help thus far. What's on here is invaluable to me, but I guess it's what I get for not backing it up on another device.
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  7. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #15

    Sorry for delay.

    F2 is setup according to manual. You should start to tap it as soon as you power on. If this doesn't work I'm hoping you at least see the spinning dots when Windows first starts. If so hold the power off until it shuts down. Start and and do the same thing when dot appear. On the third attempt tap the F2 as it powers up.

    If you really can't get to BIOS then you are quite fortunate this is an older laptop. Your drive is very accessible. Page 64 of eManual. Flip over, remove screw, locate drive, release. Note how you took it out so you can replace. The as Cereberus mention you can get an external caddy (drive enclousure) to attach drive to working device and copy.

    The real key here is tapping F2 as soon as you power on.

    Your eManual located here.

    http://dlcdnet.asus.com/pub/ASUS/nb/...971.1495391079
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  8. Vesh
    Posts : 7
    Windows 10
    Thread Starter
       New #16

    Thanks for all the helpful information. From what I can tell it looks like my registery is dammaged. If I get a caddy to log onto it with my desktop will the dammaged registery cause problems? Thanks again for all your time and help.
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  9. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #17

    No. Navigated to your user directories and copy data.

    Ken
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