1.    13 Jul 2017 #1
    Join Date : Aug 2015
    Posts : 73
    Windows 10

    Large Windows update; lost access to my userid...

    I've been away from my Windows 10 PC for a couple of months. Shortly after turning it back on it started nagging me about a fix that was so big, I should schedule a time for the update. I postponed it.
    When I came to my PC this morning, I signed in with my userid (Steve) and password as normal, and the fix started to apply.
    So I waited. Eventually the system re-booted and I could no longer logon as Steve. Then I noted that it was telling me that I should be using my Microsoft Account password. Until today, "Steve" has been a local account. I tried my Microsoft Account password (got it from LastPass on my phone) but was told the password was invalid.
    I went to account.live.com/password/reset and reset my password. Tried to logon as Steve, but now my new password was invalid.
    Changed my Microsoft Account password again, and still I cannot logon as Steve.
    There's a bunch of other weird stuff going on, but let's not confuse matters.
    Any suggestions how I can get to my "Steve" ID? Incidentally, I renamed it to Steve_Old and created another (Local) "Steve" ID, and that's what I'm using now. But Steve_Old has some EFS encrypted files that I'd like to recover.
      My ComputerSystem Spec
  2.    14 Jul 2017 #2
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    Is the computer online when you enter your new password?
      My ComputerSystem Spec
  3.    14 Jul 2017 #3
    Join Date : Aug 2015
    Posts : 73
    Windows 10
    Thread Starter

    Yes, my computer is connected to the internet when I try to logon.
    But it turns out that my ISP has had a couple of catastrophic outages over the past two or three days, causing connections to drop and then recover.
    So, it is probably worth having another attempt, especially as I just logged into the Microsoft Community with my Microsoft Account password, so I'm sure that I have the right/current password!
    I don't think I could take the disappointment of it not working now, so I'll probably go to bed and try it in the morning.
      My ComputerSystem Spec
  4.    15 Jul 2017 #4
    Join Date : Aug 2015
    Posts : 73
    Windows 10
    Thread Starter

    Morning has arrived (in our part of the globe) so, with some trepidation, I tried to logon to my "Steve" userid (renamed to "Steve_Old").

    It worked! And I have access to all of my EFS encrypted files!!!

    I plan not to rock the boat for a few days, but then I will:

    1. Rename the new local account "Steve" that I created to "Steve_New"
    2. Rename account "Steve_Old" back to "Steve"
    3. Reset account "Steve" to a local account

    I'm just a bit leery that doing this might remove access to my EFS encrypted files again. I know it shouldn't, as renaming userids and swapping between local and Microsoft Account are both supported/documented processes, in theory safe. But this is a case of "once bitten, twice shy" ☺

    Does anyone have recent experience of doing this sort of thing? I plan to backup all my EFS files before proceeding anyway.
      My ComputerSystem Spec


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