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  1.    09 Jul 2017 #11
    Join Date : Apr 2015
    Posts : 12,811
    W10Prox64

    Quote Originally Posted by jmarsh98 View Post
    Tried this could not use option 4 ended up in option 5 which was a reinstall of win 10. Thought this would fix problem but alas it is now worse. I have a new win 10 installed still don't have admin priv. so I can't even reinstall the programs that were there. Now on different computer not sure where to go from here.
    Hi.
    Enabling the Hidden Administrator Account as Eagle suggested would allow you to give admin rights to your limited account from the hidden admin account. It would also allow you to create another admin user account, in case your limited account has become corrupt. I don't understand how it would make things worse?

    And now you've reinstalled W10? Exactly what were the steps taken to do that? A clean install would automatically give you an admin user account.
      My ComputerSystem Spec
  2.    09 Jul 2017 #12
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,679
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by jmarsh98 View Post
    Tried this could not use option 4 ended up in option 5 which was a reinstall of win 10. Thought this would fix problem but alas it is now worse. I have a new win 10 installed still don't have admin priv. so I can't even reinstall the programs that were there. Now on different computer not sure where to go from here.
    Sorry to see you're having worse problems. Not sure what you mean by option 5, for that's not listed in the tutorial. Could it be you did a system repair instead of an install? Sounds to me that's what you did and may have carried that broken account over. Not sure.

    Did you turn on System Protection to use a restore point before all this by any chance? If not, I suggest when you get this fixed that you do turn it on.

    Turn On or Off System Protection for Drives in Windows 10 Windows 10 Performance Maintenance Tutorials

    Did you create any backup disks by any chance? Again, if not I suggest when you get this fixed that you do so.

    Create System Image in Windows 10 Windows 10 Backup Restore Tutorials

    For now, you may want to try this fix in this MS Community Wiki. A rather long one I know, but the fix is in there by using safe mode. Forget the grey-out subject in the title. It doesn't apply to you.

    If the Admin prompt has a greyed out or missing Yes button but no - Microsoft Community

    It's either that or perform a clean install.

    Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials

    I hope that helps.
      My ComputersSystem Spec
  3.    09 Jul 2017 #13
    Join Date : Jul 2017
    Posts : 7
    win 10
    Thread Starter

    clean install


    How can I do a clean install I can't make a bootable disc, I can't make any kind of files, I cannot make any changes to the computer, I did the hard restart until a menu came up offering me 3 choices, I selected troubleshoot which was refresh or reset your pc, or use advanced tools. there were no options in advanced tools so I selected reset keeping my files. At this point windows 10 is installed and no other programs are installed. I can't even make the mouse work, it does not seem to recognize the usb for the mouse wired or wireless, only allows me to use touch pad. It did recognize the usb netwrk adapter but I can't do anything anytime I try to make any changes the window pops up no is on option.
      My ComputerSystem Spec
  4.    09 Jul 2017 #14
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by jmarsh98 View Post
    I did the hard restart until a menu came up offering me 3 choices, I selected troubleshoot which was refresh or reset your pc, or use advanced tools. there were no options in advanced tools....
    In Advanced options you should have chosen 'Command Prompt'. From there you can enable the built-in Administrator account by following the instructions from Step 2 onwards in Option Four of the tutorial.
    Enable or Disable Elevated Administrator account in Windows 10

    If you repeat the hard reset and enable Administrator you will be able to log in as Administrator and make your other account an admin again. Then at least you'll be able to make an install USB should you decide to do that clean install.
      My ComputersSystem Spec
  5.    09 Jul 2017 #15
    Join Date : Jul 2017
    Posts : 7
    win 10
    Thread Starter

    Thanks for the help I just didn't seem to understand some of the concepts behind the elevated command prompt and that most likely contributed to my failure with that. I did the hard restart again and actually advanced tools allowed for the reset, either keeping my files (which of course I wanted to do) but choose clean reset erasing all files and user accounts, so when it comes back online hopefully I can just start replacing the stuff I just deleted.

    Jon
      My ComputerSystem Spec
  6.    09 Jul 2017 #16
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,679
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Hi there, Jon. Glad to see you're making headway. If I may > Here is some reading on admin accounts so for you to understand better.

    Superuser - Wikipedia

    Then about UAC.

    User Account Control - Wikipedia
      My ComputersSystem Spec

 
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