My admin account switched to a user account!

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  1. Posts : 183
    Windows 10 Pro 64Bit

    My admin account switched to a user account!

    My account may have gotten corrupt in the update, Don't know for sure.
    I do know this, This mess is way above my paygrade...LOL...
    I really need some help to try to fix this issue.
    The attachments can explain far better than me trying type what exactly is going on.
    All I can say it's looks pretty darn complicated to me.
    I hoping it looks worse than it is.

    My admin account switched to a user account!-admin-account-microsoft.jpg

    My admin account switched to a user account!-user-accounts-modified-2.jpg

    My admin account switched to a user account!-user-group-info-modified.jpg

    My admin account switched to a user account!-permission-example-modified.jpg

    I think the simplest way to address this is to make my account an administrator again.
    If it can be done, I'm going to need a step by step on how to do it.
    Let me know what you all think...Thanks...
    Last edited by Raner; 05 Jul 2017 at 10:43.
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  2. Eagle51's Avatar
    Posts : 1,471
    Win10 Home x64 - 1809

    There's nothing wrong with having two User Accounts (Admin & NON Admin). I'm guessing the rub comes when initially Signing In, Switching Accounts and Permissions, it makes things a bit more difficult. if you happen to Sign In with the NON Admin one, you get that permission popup.

    As long as your signed in with Admin one, you should be able to remove the NON Admin one, but don't quote me on that. Hopefully someone with more knowledge will comment on this !

    Update: More Info about the different account types ...
    Change Account Type in Windows 10 Windows 10 User Accounts Tutorials

    FYI ....
    Rene Garcia([email protected]) - Microsoft User Account
    Garcia-1(RRG-PC-1\Garcia-1) - Local User Account
    Administrators(RRG-PC-1)\Administrators - This is the Administrators Group that you are a part of since you setup your account to be an Administrator.

    If you want to switch to a Local Account ...
    Switch to Local Account in Windows 10 Windows 10 User Accounts Tutorials
    Last edited by Eagle51; 05 Jul 2017 at 11:10.
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  3. Posts : 183
    Windows 10 Pro 64Bit
    Thread Starter

    Hey, Eagle... I got a mess don't I...
    Thanks for the reply, I just made a local account.
    I'm in it now. I'll keep an eye on the download shortcuts to see if there installing in the local account admin desktop folder.
    If that darn pop up had not showed up I would have never known there was anything wrong. Because of the pop up I noticed the permissions were messed up also. Well lets see what happens using this local account... Thanks again for the help...
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  4. Try3's Avatar
    Posts : 4,377
    Windows 10 Home x64 Version 1909 Build 18363.778

    You have not posted a screenshot of the Settings, Accounts, My family & other animals list or the list of folders within C:\Users\... so we do not know the whole story.

    You will also need to use a set of net user commands, such as Net user Garcia-1, to identify your user accounts so start with Net user on its own and then work through each user name it lists. {Ignore these user accounts - Administrator, DefaultAccount} There is some guidance on interpreting the results in section 1 of If the Admin prompt has a greyed out or missing Yes button but no password entry box, use the Built-In Admin account in Safe mode to create two new Admin accounts - Wiki The username listed by the Net user command should normally match the user folder path with C:\Users\... but this is not true for accounts that were created as local user accounts and only later converted into MSAccount-linked user accounts.

    By the way, in the picture you showed above, Administrators [plural] is a red herring and nothing to be worried about. Administrators [plural] is a group of users - all those accounts with Admin-level status belong to this group.

    You have obscured the email addresses in the usernames so we here have no way of knowing whether or not the two user accounts are linked to the same MSAccount. Even if they are, they will have different folder paths within C:\Users\... If you have difficulty deciding which user account is related to which user folder then find out using the command prompt command wmic useraccount list full in combination with the RegEdit entry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.

    Last edited by Try3; 05 Jul 2017 at 05:35.
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  5. Posts : 183
    Windows 10 Pro 64Bit
    Thread Starter

    Hi Try3, Thanks for the comeback...

    My admin account switched to a user account!-family-screen-shot.jpg

    My admin account switched to a user account!-user-snapshot.jpg

    My admin account switched to a user account!-directory-list.jpg

    My admin account switched to a user account!-net-user.jpg

    My admin account switched to a user account!-user-garcia-1.jpg

    My admin account switched to a user account!-cmd-all-modified-photoshop.jpg

    My admin account switched to a user account!-cmd-user-accounts.jpg

    I don't know if this is all you needed but if you need something else just let me know...Thanks...
    Here is the link to the Thread that got be to post this Thread.
    I'm down to the last thing that I need to address
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  6. Try3's Avatar
    Posts : 4,377
    Windows 10 Home x64 Version 1909 Build 18363.778

    Raner - Just to keep this aspect separate in the hope of avoiding confusion.

    In I'm down to the last thing that I need to address you seem to want to turn off UAC. That is up to you.

    UAC is not of itself a security control [it was designed to be a convenience tool so that standard users could be helped to complete higher level tasks without an Admin user having to use the switch users feature then log in].

    However, to all intents & purposes, it is a component of Windows' overall security framework in that it forces notifications of higher level tasks being run. If you turn off UAC then hackers & malware will also enjoy the convenience of higher level access without any notification being produced - in other words, hackers & malware can work behind your back, without your knowledge.

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  7. Try3's Avatar
    Posts : 4,377
    Windows 10 Home x64 Version 1909 Build 18363.778


    Some of the diagrams you have posted are inconsistent & I will list my observations in my next post.

    Personally, I think the immediate action you should take is to create a password-protected local user account with Admin status and write its password down somewhere secure. This will give you a means of accessing your computer to sort things out if the inconsistencies do turn out to limit the operation of your normal user account.

    {You are probably aware of Password reset disks but they also need to be kept securely and they achieve no more than writing your password down achieves.}

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  8. Posts : 183
    Windows 10 Pro 64Bit
    Thread Starter

    Thanks for the tip...Try3... I just added the link to let you know what was going on.
    The pop up I was getting was not from the UAC it was because the short-cut Icons are being installed in the users/public/desktop folder. Instead of the users/Garcia-1/ Desktop Folder. I don't know why this is happening. Is windows 10 seeing the admin account as user account. Since I only have one account and it's suppose an admin account why is window 10 getting confused.
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  9. Try3's Avatar
    Posts : 4,377
    Windows 10 Home x64 Version 1909 Build 18363.778


    Here are my observations concerning both sets of diagrams you have posted.

    A You obscured your email address in all but one diagram [the NetPlWiz one] so I suggest that you obscure it there as well.

    The hub of the situation as I understand it

    1 The NetPlWiz diagram shows two entries for user accounts but your Family & other animals diagram shows no accounts other than the account you were logged into when you looked there {conceivably you could have created Family members since there is that warning that you are offline so it cannot check if it has the latest info on that. But you have not said anything about that so I doubt that.} I have not seen this combination before.

    2 Taken together with the wmic results diagram, it seems that you have converted your Built-In Admin account into an MSAccount linked to a different email address [because its Fullname entry is not the same as that for the Rene Garcia MSAccount]. This might have been by accident [perhaps you logged into the Windows store while you were logged in to this account and were forced to identify your self using an MSAccount that the Store created at that moment]. I think that Built-In Admin account is the mysterious additional entry in the NetPlWiz diagram.

    3 It might be the case that all you have to do is unlink the Built-In Admin from its MSAccount and all will be well. Personally, I would only attempt to do this after creating the spare local Admin account I mentioned before. Reverting an account to a local one from an MSAccount-linked one can cause confusion about passwords - the Built-In Admin originally had no password but its linkage must have forced one onto it because that's what MSAccounts do. Because of the difficulty in deciding which user account is which I think you should disable the Built-In Admin [open an elevated Command prompt window then enter this command net user Administrator /active:no] then check that you are logging in correctly to the account you want.

    4 When you can log in and understand what is going on then you can check which account has been using which C:\Users\...folder.

    [each sentenceis tkin en minutes to wrie hen correct because not all m keypressesor ursor movements are registering crrecty in theedingwindow]
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  10. Try3's Avatar
    Posts : 4,377
    Windows 10 Home x64 Version 1909 Build 18363.778


    Regarding your last post, I think you enabled then logged into the Built-In Admin and accessed online MS services [such as the Windows store] without realising that they can alter user accounts.

    All Windows computers have a Built-In Admin account [it has the username Administrator] as well as the Admin user account that was created by the user during Windows' installation. The Built-In Admin account exists for one purpose - to appear in the Safe mode login screen if it recognises that there are no functioning Admin-level accounts on the computer [as a result of corruption such as user profile corruption]. The Built-In Admin account is normally disabled and should be left that way. The Built-In Admin cannot be reverted to its default settings and cannot be fixed if it becomes corrupted.

    I was going to add more observations but the editing window was misbehaving -

    B The C:\Users\... folder diagram implies that you enabled and renamed the Built-In Admin account several times in 2015. Those folders beginning Administrator-RRG-* all look to me like renamed Built-In Admin logins.

    C I have never experienced a login failure that resulted in being logged in with a temporary user profile. I think that the existence of the folder C:\Users\TEMP means that you have.

    D I have never seen a ProfileList like the one you posted. The S-1-5-18 to 21 all look normal but I have never seen an S-1-5-82 entry [and could not find any reference to it in MSDN].

    E If you want to collect further data before attacking the problem then, as soon as you have made the additional password-protected Admin account I mentioned before, run this in a command prompt window
    Reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList" /f ProfileImagePath /s
    and note down the C:\Users\... folder paths used by each user and the SID {the S-1-* bit} [ignore the S-1-5-18 to S-1-5-20 entries]. Then look again at your wmic useraccount list full results to check which username {the Name= entries in the list} and, for MSAccount-linked user accounts, to check the full online account's name {the FullName= entries in the list} relates to which SID. This will allow you to relate each username to each C:\Users\... folder path in use.

    F Of course, if you have decent backups you could bypass all the confusion by reinstalling Windows 10. But I do not know your circumstances other than that you upgraded from Windows 7. A clean reinstallation can allow you to start fro scratch again.

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