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  1.    10 Jun 2017 #1
    Join Date : Nov 2016
    U.K.
    Posts : 83
    Windows 10

    New unknown users have appeared in my Users folder.


    I had to enable "Show hidden hidden files" in order to install Wizcrafts' latest Spam Filters for Mailwasher.

    There are two new users there. They were created dated today, when I first switched the computer on.

    What are they?

    Click image for larger version. 

Name:	hidden users.jpg 
Views:	62 
Size:	23.3 KB 
ID:	138846

    Click image for larger version. 

Name:	Acndqa2.jpg 
Views:	62 
Size:	44.0 KB 
ID:	138847

    Click image for larger version. 

Name:	Qhimo.jpg 
Views:	62 
Size:	52.0 KB 
ID:	138848
      My ComputerSystem Spec
  2.    10 Jun 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Hi Syncopator.

    Any chance you are running Eset security? It has been known to create users as part of it anti theft settings.

    If not that I would check with the security product you are using to see if it is using same strategy.

    But be something totally different but I recall this is one cause.


    Ken
      My ComputerSystem Spec
  3.    10 Jun 2017 #3
    Join Date : Nov 2016
    U.K.
    Posts : 83
    Windows 10
    Thread Starter

    Hello Ken.

    I occasionally use Eset's on-line scanner, the last time a few weeks ago. Nothing from Eset permanently installed.
    I'm using BullGuard and Malwarebytes. There's nothing I can see in either of their settings which I can associate with this. Besides, today is the first time I've seen this phenomena.

    I am thinking I should uninstall these two new id's and reboot to see if it happens again.
      My ComputerSystem Spec
  4.    10 Jun 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    I would first look in the event viewer, I'm thinking security section. See if there are events for the creation of users, you have date and time, and see if that gives anymore detail.

    Any chance any other security product was stuck in? You know when you update flash and they included a bonus, like McAffee.

    Not sure on deleting but if something needs I assume it will re-install.
      My ComputerSystem Spec
  5.    10 Jun 2017 #5
    Join Date : Nov 2016
    U.K.
    Posts : 83
    Windows 10
    Thread Starter

    There's quite a lot of events recorded in the security section at that time, but I don't understand the significance of any of them.
    Quite a few under the Task Category are User Account Management, but I see nothing referring to creation of users.
      My ComputerSystem Spec
  6.    10 Jun 2017 #6
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Syncopator View Post
    ... I see nothing referring to creation of users.
    If it was Eset then no actual user accounts were created, just folders that look like users. Eset creates dummy files and folders as 'honey traps' for malware. The idea is that if these get attacked it can identify and deal with the malware before the real users folders are lost.
      My ComputersSystem Spec
  7.    10 Jun 2017 #7
    Join Date : Nov 2016
    U.K.
    Posts : 83
    Windows 10
    Thread Starter

    Thank you Bree.

    Why, since I hadn't run Eset's online scanner for at least a few weeks, would those folders appear now?
      My ComputerSystem Spec
  8.    10 Jun 2017 #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Have a look in the Task Manager's 'Start-up' tab and see if any Eset-related processes are still there. 'Services' could be worth a look too.
      My ComputersSystem Spec
  9.    10 Jun 2017 #9
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    It may not be Eset. I had just mentioned. Usually it come as part of Anti Theft and I'm pretty sure you have to install. You've said you used the online scanner which I assume installs nothing.
      My ComputerSystem Spec
  10.    10 Jun 2017 #10
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,966
    Windows 10 Pro

    Quote Originally Posted by Syncopator View Post
    Thank you Bree.

    Why, since I hadn't run Eset's online scanner for at least a few weeks, would those folders appear now?
    The time in your screenshots in first post do not show when the folders and files in them have been created. The time shows when they have been last modified.

    The fact that all of them show exactly the same time (13:40 / 1:40 this afternoon), most probably you booted then, strongly hints that Eset might be the culprit and in that case you should just leave them as they are; if they are what esteemed fellow members here suggest made by Eset to add an additional security layer, it would be logical that they would be accessed / modified every time you boot.
      My ComputerSystem Spec

 
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