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Win10 the user profile service failed the sign-in - No Other Account
A friend of mine who is profoundly dyslexic has asked me to fix their laptop.
It has the following error
"the user profile service failed the sign-in"
"User profile cannot be loaded"
So I have checked the other threads and tutorials as well as online, but all solutions assume you have another account to log into.
I had hoped that if I removed the NTUSER and associated files in the users profile it would replace them or roll back, so I booted a rescue CD and stuck the files in a temp folder and made a copy of them so I could swap individual files in and out till I got a working system.
At first this seemed positive, Windows tried to do a repair and asked me for the password of the user account, I entered the pin (which is all the owner has) but it required the password.
So I either need a way to make the password blank as you used to be able to do with 3rd party tools for standlone PC's or I need to find another way to fix this.
I have no access to the registry.
I thought of copying default profile from another system but I am concerned that will lose the user their settings, they are quite critical to them because of their disability.
I guess an option is to try to copy the default profile from another computer, see if I can get an admin user loaded, then create another admin user, then copy the corrupted profile files back to the original user account, then change their password, then move the files out again, then let windows try again.
My concern is that I may damage some of their settings in this process.
Just posting here in case anyone has any better ideas?