Windows 10: No login prompt after locking screen

  1. Posts : 1
    Windows 10 Pro 64 bit
       02 May 2017 #1

    No login prompt after locking screen

    I locked my company computer last Friday because it had to make some calculations. When I came back on Tuesday and wanted to unlock it, there was only a black screen with my mouse pointer. After pressing CTRL-ALT-DEL the background of the login screen appeared, but not more. No login possibility. I tried to make a remote desktop to it, but became no reaction (unable to connect).
    Are there some other keys or shortcuts than CTRL-ALT-DEL to get a reaction or to get to another prompt?
    EDIT: I didn't mention that I cannot reboot the computer, because I need the data that was calculated.
      My ComputerSystem Spec

  2. Posts : 1
    Windows 10 Pro 64 bits
       11 Jun 2017 #2

    I have the same problem on company computer, I have to restart it every time it locks the session in order to have login screen again.
      My ComputerSystem Spec


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