How do I change the profile or account of the default login

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  1. Posts : 36
    Windows 10 Home 64 bit version 1909

    How do I change the profile or account of the default login

    When I first turn the PC on it attempts to login through what must be the default account held by Windows 10. That fails because the password doesn't match. So I'm at the login, I've forgotten the password. At the login screen there is a second user icon for which I do know the password. So I can login manually. This is OK but I want to login automatically.I figure I can delete the faulty login (if I knew the password) or make the second user icon the default profile or account. I'm not sure if this is a feature of my version of Windows 10 or not, but I haven't found anywhere within my system that enables me to reset my password. This has been frustrating. I've tried netplwiz but haven't had access to anything to make a change. I followed the TenForums Tutorial to guide me through the registry, where I looked at the ProfileList and although there were several profiles with S-1-5 type numbers there was only one profile which had a GUID long number. Apparently this means it is an active profile. I don't have enough confidence in this area to do anything with it. So, I'm hoping I can get some assistance to resolve this situation and hopefully be able to turn on the PC and have it login automatically and finish at the desktop.
      My Computer

  2. Posts : 17,281
    Windows 11 Pro

    It sounds like you don't have access to an account with administrator privileges. Open a command prompt or powershell (Press Win + X to get the list where you will find Command Prompt or Powershell) and run:
    net localgroup administrators

    What accounts are listed under Administrators? Is one of those accounts one that you can log into?

    For example, the accounts on my computer that are administrators are Administrator (which is disabled by default in Windows 10) and John:

    C:\Users\John>net localgroup administrators
    Alias name     administrators
    Comment        Administrators have complete and unrestricted access to the computer/domain
    The command completed successfully.
      My Computer

  3. Posts : 36
    Windows 10 Home 64 bit version 1909
    Thread Starter

    How do I change the profile or account of the default login

    Hi NavyLCDR,
    Thanks for the response. Our time zones makes for a delay in my response.
    OK, I ran Command Prompt with the instructions you gave and it listed 2 Names, (unless the first one is a heading),
    Administrator, like you said this one must be the one made by Windows 10, so maybe it is just the one?

    Now David-Desktop was the account where I mucked up the password, so Windows tries to login on this one but the password with this account is wrong, so it fails at the login. This is the account that Windows is supposed to login automatically (through unchecking the box in netplwiz). So I finish up at the login with a failed password. I can get in through using the PIN option, which is OK but not preferred. Then there is a second icon there at the login which I can select and enter the password which I do know for it, and that works. But this login must be the "Administrator" which was the other member in that list? I don't exactly know how this came about but it started out with me trying to rename the PC, instead of David-Desktop, this is where things became confusing, and I think mistakes were made.

    I hope that a bit of background may have helped you know exactly what is going on with my PC. My goal/hope in all this is to be able to just login automatically when I turn the PC on and start doing stuff at the desktop. Thanks again.
      My Computer

  4. Posts : 17,281
    Windows 11 Pro

    I'm confused.... when you log in with a PIN, is it the David-Desktop account that is listed under Administrators? And do you know the password of that account?
      My Computer

  5. Posts : 36
    Windows 10 Home 64 bit version 1909
    Thread Starter

    How do I change the profile or account of the default login

    Sorry to confuse you,

    When the initial auto login fails, which I presume is the David-Desktop account, it offers me an alternative sign in option, the PIN, which I do remember, so I can get in that way.

    Can I set the auto login to work on a PIN? I didn't think I could. The only other choice is to put in the password, which I can't remember.

    When I'm at the login area, there are 2 icons down the bottom left hand corner. One of them is the default login, this is the David-Desktop login and I don't know the password for it.

    The second icon is called "Dave" and I want it to be the default login because I know the password for it.

    I'd also like to delete the David-Desktop profile, so there is only one login, but I'm not sure if the other login is an Admin account (the second icon). I went into netplwiz and David-Desktop is listed with Admin but the only other account shown there is HomeGroupUser, which doesn't have any Admin privilege, is this what the other icon called Dave is representing?
      My Computer

  6. Posts : 36
    Windows 10 Home 64 bit version 1909
    Thread Starter

    *** UPDATE ***

    I just rebooted my PC and it didn't offer me the "PIN" option, but the account name in the username box is David-Desktop, so that is definitely the account that came up in Administrators search earlier. There were times when I clicked on "Sign in Options" that it did offer me the option of PIN but not this time.

    As for the second icon that displays in that login area, I was able to supply it with a password and I can successfully login that way but I don't know much about this account, From the TenForums tutorial I looked at yesterday there looks to be only one active profile in ProfileList. I can't explain this second a/c other than I've accidentally created it, I know the password, but it doesn't seem to have any Admin properties. But I can login with it.
      My Computer

  7. Posts : 17,281
    Windows 11 Pro

    If you open a command prompt again and run:
    net users

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.
    C:\Users\John>net users
    User accounts for \\JOHN-LAPTOP
    Administrator            DefaultAccount           Guest
    The command completed successfully.
    Administrator is the built-in Administrator account which is usually disabled by default. You can enable it with some registry hacking if you are not logged into an account with administrator rights. By default it has a blank password. We will get how to hack the registry in a minute.

    DefaultAccount is an account you can't really log into. It just contains the template that is used when you create a new account.

    Guest is an account that is also disabled by default. It is a very limited user - even more limited than a regular standard non-administrator user.

    Any accounts other than those are user accounts that were created on the computer. So John is the only user account I have actually created on my computer.

    In the command prompt you can run the command:
    net user <username> (put a specific account name in place of <username>)

    The last section of the user report will tell you if that account is part of the Administrators group or not:
    C:\Users\John>net user John
    User name                    John
    Full Name                    John <redacted>
    User's comment
    Country/region code          000 (System Default)
    Account active               Yes
    Account expires              Never
    Password last set            9/30/2016 6:55:07 AM
    Password expires             Never
    Password changeable          9/30/2016 6:55:07 AM
    Password required            No
    User may change password     Yes
    Workstations allowed         All
    Logon script
    User profile
    Home directory
    Last logon                   10/1/2016 8:58:13 PM
    Logon hours allowed          All
    Local Group Memberships      *Administrators
    Global Group memberships     *None
    The command completed successfully.
    If the account you can log into is not in the Administrators group, then you will have to enable the built-in administrator account, log into that and fix your normal user accounts. You need a bootable Windows 10 USB flash drive or DVD to boot the computer from and use option 4 here:
    Enable or Disable Elevated Administrator account in Windows 10 - Windows 10 User Accounts Tutorials
      My Computer

  8. Posts : 36
    Windows 10 Home 64 bit version 1909
    Thread Starter

    Now I'm confused.
    I ran command prompt net users and it displayed (Please let me know how to copy the cmd prompt output into that embedded code window), it showed:
    User accounts for \\Dave
    Administrator David-Desktop DefaultAccount

    I then tried net user Dave
    and it said username could not be found

    I then tried net user David-Desktop and it came out with quite a lot of information very similar to yours. Command prompt doesn't let me copy and paste so I'd like to put all that info into this post. Anyway things it does say are,

    User name David-Desktop
    Full name Dave
    Active account Yes
    Account expires Never
    Password last set 18-Apr-2017 3:30pm - (That's when things started to go wrong).
    Password expires Never
    Local group memberships Administrators HomeUsers
    Performance Log Users
    That's about it.
    What is the "wash-up" from all this?
    I'll make another post shortly.
      My Computer

  9. Posts : 17,281
    Windows 11 Pro

    Dave and Dave-Desktop appear to be the same user account. You can login in with a PIN. And it is an administrator. So, this is what I would do before you manage to lock yourself out...

    Create a temp local account:
    Add User Account in Windows 10 - Windows 10 User Accounts Tutorials

    Change that temporary local account to an administrator:
    Change Account Type in Windows 10 - Windows 10 User Accounts Tutorials

    Log in to the temp local account you created, and run: netplwiz

    In netplwiz you should be able to reset the password on the Dave-Desktop account.
      My Computer

  10. Posts : 36
    Windows 10 Home 64 bit version 1909
    Thread Starter

    In regards to your previous post where you recommended I read, Enable or Disable Elevated Administrator account in Windows 10 - Windows 10 User Accounts Tutorials
    In that tutorial it wants me to boot from a Windows 10 installation USB or recovery drive (whatever that is). I don't have a Windows 10 installation USB, I have my DVD that came with the PC when I bought it, how do I make this USB? It recommends I have an 8GB, which I do have so that's cool.

    Weighing up my options, and looking at the other tutorials you've recommended, I'm beginning to think it's quite a job ahead. Maybe I'd be better off simply re-installing Windows from scratch and pay more attention to what I'm doing regarding User A/cs. I certainly don't want this problem to happen again, what do you think? I would respect your opinion on this.

    I don't know if I'm overstating what's ahead of me here. But I recognise you've put a lot of time and energy into trying to help me, which I'm very grateful for. I'll look into what is involved with making the USB (I don't know how to make one). I'll make another post later tonight (my time). Thanks.:)
      My Computer


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