Quote Originally Posted by Yann View Post
When the windows that says to continue, enter an admin user name and password pops up, there no where else clickable except NO and that takes me back. I completely don't understand. I even tried factory reset and it didn't work either
I would suggest you follow Bree's advice in post #3:
Quote Originally Posted by Bree View Post
Without any admin accounts left, the only way to enable the built-in Administrator account is Option Four in this tutorial.
Enable or Disable Elevated Administrator account in Windows 10

You should think about creating another local account and making it an administrator. Useful for emergency repairs in future.