Windows 10: Help! Login has disappeared when I boot

Page 10 of 11 FirstFirst ... 891011 LastLast
  1.    01 Apr 2017 #91

    OK so I got the Samsung laptop to boot from the memory stick, [I shall resent Kingston for some time for that time waster!] but I am no further forward. It still can't see the SSD.

    I have downloaded Minitool Partition Wizard. But when I try to copy it onto my memory stick it gives warnings about there being properties that will be lost if I copy it (WTF?). And now when I try to run it, it says:"This version of c:\pw10-free.exe is not compatible with the version of windows you're running. Check your computer's system information and then contact the software publisher."

    "Install now" fails to see the SSD.
    But what I don't understand is when I go to "Repair your computer" ==> "Troubleshoot" ==> "Command Prompt", it puts me into a directory called "X:\Sources>"

    Is that my SSD ??!!!

    Because there is another load of suff on the C: drive, which appears to contain "PW10-free.exe"

    I am now totally confused.
      My ComputerSystem Spec

  2.    01 Apr 2017 #92

    Sources is a folder on the install media, your thumb drive. If your install media can't see the drive Partition Wizard won't either. Your in what is referred to as Windows PE. Windows Preinstallation Environment. A mini Windows OS if you will. It's not a full Windows environment which may explain why PW won't run. At this point I would normally suggest removing the drive and slaving it in another PC to recover files and erasing it etc. Being mSATA though that's not so easy. Why Windows can't see it I don't know? Do you have another drive you could swap in, just to rule out a failed drive?
      My ComputerSystem Spec

  3.    01 Apr 2017 #93

    No I don't have another drive I can swap in.

    To get clear X: is Windows PE and it lives in the PC's RAM does it?
    It certainly seems to be different from C: which appears to be the memory stick.

    OK, I have just found the 128GB original SSD. I am only semi-technical and I'm not sure I want to open up the Samsung laptop. But I think the entire contents of that SSD were copied over to the 512GB one and may no longer work. Also, even if I get the 128GB SSD working it could be that the 512GB SSD will still require a different storage controller driver, no?
      My ComputerSystem Spec

  4.    01 Apr 2017 #94

    Windows PE launches from and runs from the thumb drive. It may use RAM, not sure. Nothing is running from the hard drive at that point. Windows PE lets you setup the hard drive and copy over the Full Windows OS. On the first reboot you switch to what's on the hard drive and boot from it. Setup finishes and then you do one more reboot to the finished installed Windows.

    The storage driver isn't for the drive. Hard drives don't need drivers. The driver is for the electronics on the motherboard that the drive plugs into. The install media has drivers for IDE and SATA, mSATA too I would have thought? When you boot from the thumb drive do you still get that "no signed driver found" message? If no, that means it was looking for a USB driver for your optical drive, not a driver for mSATA. If you swap drives and the 128 shows up, its not a driver issue, its likely something is wrong with the 512 gig drive. If the 128 doesn't show up were back to square one and trying to sort out why?
      My ComputerSystem Spec

  5.    01 Apr 2017 #95

    Crikey well I have never done this before. I guess I could unscrew the back of the Samsung PC and see if I can find the 512GB SSD and stuff the 128GB SSD in, and turn the power back on.

    Is there much more to it?
      My ComputerSystem Spec

  6. f14tomcat's Avatar
    Posts : 36,406
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       01 Apr 2017 #96

    ship69 said: View Post
    Crikey well I have never done this before. I guess I could unscrew the back of the Samsung PC and see if I can find the 512GB SSD and stuff the 128GB SSD in, and turn the power back on.

    Is there much more to it?
    Make sure you're grounded. And pull the battery out while you're working, then put it back in. Don't zap something.
      My ComputersSystem Spec

  7.    01 Apr 2017 #97

    Who swapped it the first time? I just assumed it was you. If your worried about damaging something then don't do it. There is no guarantee we'll be any further ahead. It was just something to try if you were comfortable with doing it.
      My ComputerSystem Spec

  8.    01 Apr 2017 #98

    If you boot up from your thumb drive, and then select Custom install, does it show any partitions or drives?
      My ComputerSystem Spec

  9.    01 Apr 2017 #99

    It looks possible but not exactly trivial to get the back off the laptop.How to Open Up Samsung Series 7 Ultra for Upgrades - YouTube

    Also I think the battery may not be removable but it looks like there is some way to disconnect the battery using a paperclip - although I'm not sure how you know when you have succeeded.

    I don't really want to take the laptop back to who put the 512GB SSD in, in the first place, if I can avoid it, because that will cause a long delay and cost me untold money.

    alphanumeric said: View Post
    If you boot up from your thumb drive, and then select Custom install, does it show any partitions or drives?
    Yes, I *can* see a drive. It says "Drive 0 Unallocated Space"
    Total size 0MB
    Free space 0MB

    Below it says "Windows cant be installed on this drive". If I click on details I get "This partition is too small"

    Of the menu options:
    - "Format" does literally nothing
    - "New" only allows me to create maximum of 7MB
    - "Load driver" looks more promising, but if I point it to the memory stick I get "No signed drivers were found"

    So it all comes back to needing a storage controller driver, no?

    Samsung are being UTTERLY unhelpful. Their webchat support was totally useless. And their email says take it up with your system manufacturer!
      My ComputerSystem Spec

  10.    01 Apr 2017 #100

    I think the drive has failed? Can you take a picture of that screen and post it here please?
      My ComputerSystem Spec

Page 10 of 11 FirstFirst ... 891011 LastLast

Related Threads
This is a "Real Question" though it may not sound like one. I have a User whose Surface Pro has two user accounts. One is her Microsoft Account, one is a "local account". The purpose for the local account is to provide her with a way to open...
All of a sudden my SSD laptop went from 8 second boot times to 16 seconds for no reason at all. It is hanging for quite some time before the login screen so I want to see what is going on there. Is there a way to trace the boot to see where it is...
Solved Invalid login credentials on boot in User Accounts and Family Safety
Hello, My Windows 10 was automatically logging me in, until recently, when it started showing me the following "The username and password is invalid. Please try again" << Screenshot Then it asks me to enter...
I should be grateful for any help. At the moment I have a Local login and I am considering changing to a Microsoft login. If I do, does this mean that when my PC starts from a boot, that instead of the pin that I use to login to my account on the...
Solved How to boot to login screen rather than account? in User Accounts and Family Safety
I've built a new PC last week, and installed Windows 10 to it (upgraded from a legitimate 7). Now I've made several accounts for me and someone else (work, play etc) and now I have an issue logging in. Whenever I (re)boot the PC, it boots...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:55.
Find Us