My MS Account needs attention, again

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  1. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #11

    Mystere said:
    You're not understanding what i'm saying.

    The "bug" you see there is nothing more than a cosmetic problem. The same button is used for "fix it" and "stop builds". it just flips the text on it to do the opposite depending on its state. This is not a race condition.
    <subjective commentary removed>
    By upgrading with an ISO, you're performing the upgrade, making your MSA account valid. Installing clean without first having upgraded a previous build, or some other situation is causing the invalid MSA issue.
    Mr E,

    You're not understanding the issue. It's not a'cosmetic' bug - which is not cosmetic BTW - that is causing a lot of people to exit the Insider program, both because it is poorly identified and because the bug confuses people. Imagine a gas pedal that 'turned into' a brake pedal.

    The issue that I tacked on to sgages thread is a notification that consistently pops up asking you to enter your credentials ... or a notation appears in Settings > Account asking you to verify your MS credentials.

    This makes no sense at all: The REAL problem is that your account is not a valid insider account.
    ...
    By upgrading with an ISO, you're performing the upgrade, making your MSA account valid. Installing clean without first having upgraded a previous build, or some other situation is causing the invalid MSA issue.

    How can installing Windows clean make your MS account invalid? You give your credentials when you set up the MS account sign-in.
    If that's the case, there's going to be a LOT of unhappy campers in August when they all do a clean install.

    The issue as I see it, is that the various MS services aren't well aligned and each one needs you to 'verify' your VALID account. It's not quite a Single Sign On yet. That would be sign on (when you install Windows and set up a MS account sign-in for the device) and verify once and all services know that the account has been verified. Let's face it, this is still early code ... yeah, yeah, yeah nearly RTM and all that, but the first production release of all Windows is fraught with bugs.

    The good news is that It eventually stops nagging you, I'm guessing after all services have been notified and updated by the notification and the user's compliance to supply the information again and again.

    I fed MS on every build I've seen it - that's why we're testing it right?

    Just for grins and giggles -> MSA account is redundant
    MS account or MSA
      My Computer


  2. Posts : 19,518
    W11+W11 Developer Insider + Linux
       #12

    I too run into the same problem, everything was peachy with 10166 for couple of days, signed in with few years old MSA and insider from day one but suddenly, boom, famous message and Fix me that fixes me to 0 (zero). Checked and re-certified account, welcome back and all the jazz. Did all I could find on that problem and only repair by setup.exe from ISO made from same ESD fixed things.
    One could expect that "Fix Me" actually fixes the problem instead of just kicking you out of insider program !! Makes me wander if MS's intention was to cut down on number of insiders ?
      My Computers


  3. Posts : 3,502
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       #13

    CountMike said:
    .....
    One could expect that "Fix Me" actually fixes the problem instead of just kicking you out of insider program !! Makes me wander if MS's intention was to cut down on number of insiders ?
    One would expect that.

    Nah, MS needs Insiders - they laid off a bunch of Q&A folks last year:
    Search results: Microsoft lays off quality assurance
    From one of the articles:
    but one victim group appears to have been the dedicated programmatic testers in the Operating Systems Group (OSG), as OSG is following Bing's lead and moving to a combined engineering approach. Prior to these cuts, Testing/QA staff was in some parts of the company outnumbering developers by about two to one. Afterward, the ratio was closer to one to one. As a precursor to these layoffs and the shifting roles of development and testing, the OSG renamed its test team to "Quality."

    As I meniton in one of our other conversations - MS loves the Insider program (free testers) - the more participants, the better.

    I've worn many hats throughout my corporate career and a 2:1 QA->Dev ratio is far too high - the change in personnel seems to be justified. On the other hand ... developers should develop, they are lousy test analysts.

    Part of it is many developers don't believe documentation or thorough testing is part of their job description, but most of it is deadline pressure. There's simply no way a developer can efficiently and effectively design, write, test, and document a product (or piece of a product) given the demands of time. They can rough out documentation and component tests, filling in questions asked by other departments if needed.

    QA can and should accept documentation as part of the test matrix, thereby augmenting Development and Documentation depts. Product creation and maintenance should be a team effort by all departments and not a means to 'pass the buck'.
      My Computer


  4. Posts : 3,105
    W10 Pro + W10 Preview
       #14

    sgage said:
    Here we go again - I'm getting the message that my Microsoft account needs attention to get get new builds, with a Fix me button. The Fix me button goes on to tell me how to STOP getting new builds. No way out of this foolish loop.

    Or is there? Has anyone overcome this absurd bit of crap programming short of a clean reinstall? (Which is what I had to do last time it cropped up.) If you all can help me get it sorted, I'd be most grateful... I really do not want to do another clean install. In fact, it might be the end of my participation in the Insiders Program.
    Only upgraded today from 10162 to 10166 and had the same problem, I have only had the one M$ Account.
    pressed the fix me button and message appeared "your account needs verification"
    Opened Accounts in Settings, click on Manage my Account, noted that M$ recognised me, then back to Accounts.
    Back to Update and Security clicked on " choose how updates are delivered" this enabled me to choose either the fast or slow option to upgrade.
    Restarted the computer just to make sure the option was still there.
      My Computers


  5. Posts : 3,257
    Windows 10 Pro
       #15

    dencal said:
    Only upgraded today from 10162 to 10166 and had the same problem, I have only had the one M$ Account.
    pressed the fix me button and message appeared "your account needs verification"
    Opened Accounts in Settings, click on Manage my Account, noted that M$ recognised me, then back to Accounts.
    Back to Update and Security clicked on " choose how updates are delivered" this enabled me to choose either the fast or slow option to upgrade.
    Restarted the computer just to make sure the option was still there.
    "Your account needs verification" means that you haven't validated your identity on that build yet. You must validate your identity on every computer you use it on, otherwise it's not considered a valid MSA account for insider purposes.
      My Computer


  6. Posts : 1,557
    W10 32 bit, XUbuntu 18.xx 64 bit
       #16

    Mystere said:
    "Your account needs verification" means that you haven't validated your identity on that build yet. You must validate your identity on every computer you use it on, otherwise it's not considered a valid MSA account for insider purposes.

    Sometime that problem popups when your insider build is messed up.

    Optional Restart windows update using task manager.

    Start Settings update & security, windows update, advance options, click on fix insider build. A reboot may or may not be needed. This should fixes the validation if you already have done the validation. I am basing this on my experience with windows 10 build 10166.
      My Computer


  7. Posts : 3,105
    W10 Pro + W10 Preview
       #17

    Mystere said:
    "Your account needs verification" means that you haven't validated your identity on that build yet. You must validate your identity on every computer you use it on, otherwise it's not considered a valid MSA account for insider purposes.
    As my account was used to upgrade and import all my old settings, and also to sign in, it is incorrect to suggest validation was necessary.. I did absolutely nothing other than that stated in my previous post. I was already validated in "manage my accounts."
    Lets just assume it was a Beta problem.
      My Computers


  8. Posts : 46
    64-bit 10240 10 Pro
       #18

    This is The Only device I use Win 10-10166 on and there was some sort of update to and I have had the problem ever since.
      My Computer


  9. Posts : 46
    64-bit 10240 10 Pro
       #19

    I just shut off my PC and then turned it back on and now all is OK.
      My Computer


  10. Posts : 1,264
    Windows 10 (19045.3154)
       #20

    I just ignore it and get on with my work.
    My MS Account needs attention, again-capture-100.jpg
      My Computers


 

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