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  1.    21 Mar 2017 #1
    Join Date : Mar 2017
    Canada
    Posts : 26
    windows 10 Pro

    Sudden switch from Local User to MS account - can not switch back


    I am not sure what happened here but I have been using Local User to sign in for a couple of years since I installed Windows 10 but suddenly after a reboot, I am now forced to use MS account login. Note, for my initial install, I did use a MS account but then I did not like it and was able to change it to Local user and was using that ever since.

    I have searched for solutions but can not find anything that works. Trying to change it directly via the settings/account results in:
    Error code (0x80004005) and message: "We're sorry, but something went wrong. Your Microsoft Account wasn't changed to a local account."

    I have also tried adding another 'family member' account and get this error:
    "We couldn't connect to Microsoft family right now, so your family on this device might not be up to date."
    Clicking on add a family member at this point anyway, opens a box that says 'Something went wrong'.


    Any solutions that I did try from other sources have not helped.

    Does anyone have any idea if this suddenly came with a Windows update, or something I did to myself? Any armstrong ways to fix this and get back to a Local User for sign on to Windows?

    Thanks,
    Larry
      My ComputerSystem Spec
  2.    21 Mar 2017 #2
    Join Date : Apr 2015
    Posts : 12,840
    W10Prox64

    Quote Originally Posted by lrw View Post
    I am not sure what happened here but I have been using Local User to sign in for a couple of years since I installed Windows 10 but suddenly after a reboot, I am now forced to use MS account login. Note, for my initial install, I did use a MS account but then I did not like it and was able to change it to Local user and was using that ever since.

    I have searched for solutions but can not find anything that works. Trying to change it directly via the settings/account results in:
    Error code (0x80004005) and message: "We're sorry, but something went wrong. Your Microsoft Account wasn't changed to a local account."

    I have also tried adding another 'family member' account and get this error:
    "We couldn't connect to Microsoft family right now, so your family on this device might not be up to date."
    Clicking on add a family member at this point anyway, opens a box that says 'Something went wrong'.


    Any solutions that I did try from other sources have not helped.

    Does anyone have any idea if this suddenly came with a Windows update, or something I did to myself? Any armstrong ways to fix this and get back to a Local User for sign on to Windows?

    Thanks,
    Larry
    Hi Larry and welcome to Tenforums.
    MS servers were having problems today; probably why you got those errors.
    Please try now - everything seems to be back in working order.
    Switch to Local Account in Windows 10
    .
      My ComputerSystem Spec
  3.    21 Mar 2017 #3
    Join Date : Mar 2017
    Canada
    Posts : 26
    windows 10 Pro
    Thread Starter

    And still getting the 'We couldn't connect to MicroSoft Family right now ...'

    Larry
      My ComputerSystem Spec
  4.    22 Mar 2017 #4
    Join Date : Mar 2017
    Canada
    Posts : 26
    windows 10 Pro
    Thread Starter

    Quote Originally Posted by simrick View Post
    Hi Larry and welcome to Tenforums.
    MS servers were having problems today; probably why you got those errors.
    Please try now - everything seems to be back in working order.
    Switch to Local Account in Windows 10
    .
    Nope, Still getting the same: Error code (0x80004005) and message: "We're sorry, but something went wrong. Your Microsoft Account wasn't changed to a local account."

    Larry
      My ComputerSystem Spec
  5.    22 Mar 2017 #5
    Join Date : Apr 2015
    Posts : 12,840
    W10Prox64

    Okay, let's see if your system files are intact, and let's also make sure there's nothing lurking on your system.

    Open an admin command prompt (right-click the start button), and enter
    Code:
    sfc /scannow
    When it finishes, we are looking for the results: No integrity violations found

    Then, create a restore point.

    Then, download ADWCLeaner. Install it. Run the SCAN and post the log (found in C:\AdwCleaner\)
      My ComputerSystem Spec
  6.    22 Mar 2017 #6
    Join Date : Mar 2017
    Canada
    Posts : 26
    windows 10 Pro
    Thread Starter

    Thanks simrick,
    sfc /scannow came back
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    I will continue with the restore point and ADWCleaner ...
      My ComputerSystem Spec
  7.    22 Mar 2017 #7
    Join Date : Apr 2015
    Posts : 12,840
    W10Prox64

    Quote Originally Posted by lrw View Post
    Thanks simrick,
    sfc /scannow came back
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    I will continue with the restore point and ADWCleaner ...
    Sounds good.

    Make sure you only run the SCAN in ADWCleaner, and not CLEAN yet - I would like to see the log first.
      My ComputerSystem Spec
  8.    22 Mar 2017 #8
    Join Date : Mar 2017
    Canada
    Posts : 26
    windows 10 Pro
    Thread Starter

    ADWCleaner log


    I have attached the ADWCleaner log. Note that I changed my username to >>>>>>.
    Sudden switch from Local User to MS account - can not switch back Attached Files
      My ComputerSystem Spec
  9.    22 Mar 2017 #9
    Join Date : Apr 2015
    Posts : 12,840
    W10Prox64

    If you have TweakBit Driver Updater on the system, please uninstall it using Programs and Features in Control Panel.

    Open Internet Explorer. Under Tools>Options, the second tab "Security", click Reset All Zones to Default Level.

    Run ADWCleaner again, and this time SCAN, then CLEAN. The system will reboot.

    Run JRT.

    Run Ccleaner Free on your registry, (run it as many times as necessary until it finds nothing), checking all boxes except Help Files. Then go to Tools>Startup>Scheduled Tasks, and look for any leftover TweakBit tasks, and disable them.

    Make sure Fast Startup is turned off.

    Reboot the system.

    Now go into Control Panel>User Accounts and see if you can create a new local account. It does not need to have admin rights at this point.
      My ComputerSystem Spec
  10.    22 Mar 2017 #10
    Join Date : Feb 2014
    Posts : 9,366
    Windows 10 Professional

    What's your account page look like?
    Is your MS Account 'Verified'?

    Click image for larger version. 

Name:	verify-your-windows-10-pc.png 
Views:	18 
Size:	79.3 KB 
ID:	126287
      My ComputersSystem Spec

 
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