Windows 10: Moved Users to D:, can't login with cloned drive

  1.    12 Mar 2017 #1

    Moved Users to D:, can't login with cloned drive

    I followed the tutorial and moved Users to the D drive with the rest of my personal files. After cloning the D drive (just in case) using Macrium Reflect I cannot log in with the cloned drive. I get an error and will not accept the password or pin. The error I get is "The user profile service failed the sign in. The user profile cannot be loaded"If I try safe mode it still will not load (hard error from password). If I go to a cmd prompt and activate the administrator account it is an option on reboot. I suspect that the drive is not getting loaded as D but I have no way to try to change that. When I put my original drive in place I can log in with an error I get setting up windows again with some errors and a temp directory in users this is fixed by logging out and reloggiong in. Any thoughts? Makes me concerned about leaving the user files on D:Thanks,Stuart
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       13 Mar 2017 #2

    Hi Stuart. Welcome to the TenForums @sc204

    I may not be able to resolve but if I could clarify with you.

    Could you share what tutorial did you follow to perform the change. Please provide link.

    If I understand your posting correctly you had a C:drive and a unique (a different) HDD that was your d:drive. You were putting files on d: manually.

    You followed a tutorial and moved all users folders to this unique d:drive.

    You then cloned D: to another unique HDD. You removed D: drive and installed your clone. On booting you get message "The user profile service failed the sign in. The user profile cannot be loaded."

    If you replace the cloned D: drive with the original unique D: drive it will boot but you had some error messages that are now resolved through you logging out and in.

    At no time did you remove or clone your system C:drive.

    Did I understand this correctly?

      My ComputerSystem Spec

  3.    14 Mar 2017 #3

    I used this tutorial Move Users Folder Location in Windows 10
    Followed the directions during a new fresh install.
    New hard drive as well. Once Win 10 Pro was installed and my user was on drive D I copied most of the user files into their proper location, desktop etc. Also copied the rest of my personal files to Drive D (not to D:\users)
    The rest of what you said is exactly correct.
      My ComputerSystem Spec

  4. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       14 Mar 2017 #4

    Okay so you started with a new C: drive, installed fresh and had a d:drive installed. You went through entire process of copying data and then cloned D:.

    You then installed your d: clone to test and it didn't work right but using your original D: it does work once you log out and in.

    I have to assume something in your cloning didn't work. It sounds like with your fresh C: and original D: you have full functionality, you are able to access data files and you are able to write.

    With original d:drive installed if you create a new user are their files placed on d: ?

      My ComputerSystem Spec

  5.    14 Mar 2017 #5

    Yes computer works fine with original D and all the files seem to be on cloned D. New users go to D:\Users
    D was cloned to drive E or F. When installed instead of D is it now D or is it still E or F? I can't even get windows started without the original D drive to figure this out.
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       14 Mar 2017 #6

    What would be interesting if you just did a copy rather than a clone of D: and then tested.

    I recognized this should be the same thing but as a test. Really nothing to loose as you can't use present clone.

    One idea.

      My ComputerSystem Spec

  7.    16 Mar 2017 #7

    OK did just that. Re-formatted the cloned D drive and just dragged all of the files from D:\ to it to copy.
    Exact same results.
    I also tried to log in without the D drive inserted and also get the same results. Can't log in.

    I do not think I could get into my computer if my D:\users file was corrupted.


    Also just realized the the tutorial has a long thread for questions and answers so I asked there as well.
    Last edited by sc204; 16 Mar 2017 at 16:10.
      My ComputerSystem Spec


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