My W10 PIN settings are screwed....

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  1.    01 Mar 2017 #1

    My W10 PIN settings are screwed....

    Yesterday I had an error logging in, and after a reboot my PIN doesn't work.

    I go to add a PIN and it prompts me for my existing PIN. I type in anything and it does nothing.

    So I can't enable and I can't disable. I love the PIN concept as I am on a Hybrid.

    Any assistance would be superb. I really don't want to rebuild.
      My ComputerSystem Spec

  2. Brink's Avatar
    Posts : 33,788
    64-bit Windows 10 Pro build 18282
       01 Mar 2017 #2

    Hello boxall, and welcome to Ten Forum. :)

    You might see if you may be able to remove the PIN, and then add it back to have it work properly afterwards.

    PIN - Remove from your Account in Windows 10
      My ComputersSystem Spec

  3.    01 Mar 2017 #3

    There is no option to remove. It always just says Add. Click on Add and it prompts you for your old PIN...type in anything......bizzare.
      My ComputerSystem Spec

  4. Brink's Avatar
    Posts : 33,788
    64-bit Windows 10 Pro build 18282
       01 Mar 2017 #4

    Is this a for a Microsoft account or local account?

    You might see if switching to the other account, then switching back may be able to toggle you to be able to add a PIN again.

    Microsoft Account - Switch to in Windows 10

    Local Account - Switch to in Windows 10
      My ComputersSystem Spec

  5.    01 Mar 2017 #5

    Microsoft Account. Will try local and see what happens.
      My ComputerSystem Spec

  6.    01 Mar 2017 #6

    Ran the MS account troubleshooter first and now there is NO login option at all. Screen appears, but no prompt. Oh dear.
      My ComputerSystem Spec

  7. Brink's Avatar
    Posts : 33,788
    64-bit Windows 10 Pro build 18282
       01 Mar 2017 #7

    Oh my. That's ok. Switching your MSA to a local account and back to a MSA should sort most issues like this.
      My ComputersSystem Spec

  8.    01 Mar 2017 #8

    Can login again after a few attempts. Went to local - tried to add a pin...prompted me for local password and that was it.

    No prompt for PIN. No PIN. Going back to MSA and see.

    During signin it trys to setup a PIN. "Something went wrong". We weren't able to set up your PIN...".

    Maybe time to reset the PC.
      My ComputerSystem Spec

  9.    01 Mar 2017 #9

    PS. My NGC folder is now empty as per other recommendations. But nothing I do is repopulating it.
      My ComputerSystem Spec

  10.    01 Mar 2017 #10

    Going to use a picture password for now. Shame as I loved the PIN concept but something has died.
      My ComputerSystem Spec

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