Windows 10: My W10 PIN settings are screwed....

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  1.    01 Mar 2017 #1

    My W10 PIN settings are screwed....


    Yesterday I had an error logging in, and after a reboot my PIN doesn't work.

    I go to add a PIN and it prompts me for my existing PIN. I type in anything and it does nothing.

    So I can't enable and I can't disable. I love the PIN concept as I am on a Hybrid.

    Any assistance would be superb. I really don't want to rebuild.
      My ComputerSystem Spec


  2. Posts : 29,386
    64-bit Windows 10 Pro build 17672
       01 Mar 2017 #2

    Hello boxall, and welcome to Ten Forum. :)

    You might see if you may be able to remove the PIN, and then add it back to have it work properly afterwards.

    PIN - Remove from your Account in Windows 10
      My ComputersSystem Spec

  3.    01 Mar 2017 #3

    There is no option to remove. It always just says Add. Click on Add and it prompts you for your old PIN...type in anything......bizzare.
      My ComputerSystem Spec


  4. Posts : 29,386
    64-bit Windows 10 Pro build 17672
       01 Mar 2017 #4

    Is this a for a Microsoft account or local account?

    You might see if switching to the other account, then switching back may be able to toggle you to be able to add a PIN again.

    Microsoft Account - Switch to in Windows 10

    Local Account - Switch to in Windows 10
      My ComputersSystem Spec

  5.    01 Mar 2017 #5

    Microsoft Account. Will try local and see what happens.
      My ComputerSystem Spec

  6.    01 Mar 2017 #6

    Ran the MS account troubleshooter first and now there is NO login option at all. Screen appears, but no prompt. Oh dear.
      My ComputerSystem Spec


  7. Posts : 29,386
    64-bit Windows 10 Pro build 17672
       01 Mar 2017 #7

    Oh my. That's ok. Switching your MSA to a local account and back to a MSA should sort most issues like this.
      My ComputersSystem Spec

  •    01 Mar 2017 #8

    Can login again after a few attempts. Went to local - tried to add a pin...prompted me for local password and that was it.

    No prompt for PIN. No PIN. Going back to MSA and see.

    During signin it trys to setup a PIN. "Something went wrong". We weren't able to set up your PIN...".

    Maybe time to reset the PC.
      My ComputerSystem Spec

  •    01 Mar 2017 #9

    PS. My NGC folder is now empty as per other recommendations. But nothing I do is repopulating it.
      My ComputerSystem Spec

  •    01 Mar 2017 #10

    Going to use a picture password for now. Shame as I loved the PIN concept but something has died.
      My ComputerSystem Spec


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