1.    24 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 3
    Windows 10

    Administrator logon appears before my account logon page on startup


    Hi, I recently restored Windows 10 on my laptop. Since then, something unusual has been happening every time I logon. First, I get the Administrator logon page, which says that "Your account has been disabled. Please see your system administrator."

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    Next, when I click OK, I get to the logon page which shows my true username.

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    After I enter my password, I am able to enter Windows 10. Nonetheless, I don't think this is normal. And it can get annoying. Effectively, I have to go through two logon pages.

    How do I get rid of this? I am running Windows 10 Home, so when I go to Computer Management, the Local Users and Groups snapin is not available.
      My ComputerSystem Spec
  2.    24 Feb 2017 #2
    Join Date : May 2015
    Central IL
    Posts : 4,230
    Mac OS Sierra

    You do not have Enterprise, so you will not have anymore than just Users and Groups. Something caused your lock screen to behave like that. When did this start?
      My ComputerSystem Spec
  3.    25 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 3
    Windows 10
    Thread Starter

    It started when I reset my Windows 10 (and chose to kept all the files). I went ahead with a full reset this time and the problem was fixed. A curious case though.
      My ComputerSystem Spec
  4.    25 Feb 2017 #4
    Join Date : Oct 2013
    Posts : 25,194
    64-bit Windows 10 Pro build 17040

    Hello cescpistol, and welcome to Ten Forums.

    I'm glad you got it sorted.

    Did you by chance set Windows 10 automatically sign in to the built-in "Administrator" account before it was disabled?

    Sign in User Account Automatically at Windows 10 Startup
      My ComputersSystem Spec
  5.    26 Feb 2017 #5
    Join Date : Feb 2017
    Posts : 3
    Windows 10
    Thread Starter

    @Brink, no, I didn't previously sign in to the built-in administrator account. When I first reset Windows, I was using my own account (with administrator privileges). It was only after the problem occurred that I actually learned about the built-in administrator account, as I did some research to try to solve it. But again, since I am on Windows 10 Home and didn't have access to the "Local Users and Groups" options, I wasn't able to go very far finding a solution.
      My ComputerSystem Spec

 


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