1.    16 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 6
    windows 10

    User account disappear but home dir OK


    Hello,

    My computer had a glitch and after rebooting it I cannot see my account (enrix) at the login screen. I can login as administrator and I can see the home directory C:\Users\enrix is there with all its files. I am not very technical and I have read that recreating a new enrix account may overwrite the previous one and may delete files. My question is how can I create a new enrix account and give it the C:\Users\enrix home directory without losing any file?

    Many thanks,

    enrix
      My ComputerSystem Spec
  2.    16 Feb 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,045
    Win 10 Pro (1703)

    Hi, I would advise you to use chkdsk to check your file system first:
    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Make sure the result is clear or fixed- else do not proceed.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

    Then maybe you can reactivate the account using this
    net user USERNAME /active:yes
    from an administrative command prompt, where USERNAME = enrix.

    Then if successful, disable the administrator account.
      My ComputerSystem Spec
  3.    24 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 6
    windows 10
    Thread Starter

    Hi dalchina,

    thanks for your reply. I have tried your suggestions and few others I have found on the internet but at the end the only one that worked was to run a system restore.

    thx,

    Enrico
      My ComputerSystem Spec

 


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