1.    23 Jan 2017 #1
    Join Date : Jan 2017
    Posts : 1
    Win 10

    Can't sign in - log on missing

    When turning on my laptop, it goes normaly, but i cant log in, the profile picture and the bar where the password is typed is gone.

    Already tried restarting 3 times and opening in safe mode and logged in from there, run chkdsk and restart. But still i cant log in , in normal boot.
    Laptop is working properly until now
    Last edited by Jhon; 23 Jan 2017 at 18:20.
      My ComputerSystem Spec
  2.    24 Jan 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,953
    Win 10 Pro (1703)

    Hi, As a matter of routine, also download and use Crystal Diskinfo (free) to check your disk's SMART parameters and advise the result (quick red/orange/green indication).

    Recovery possibilities:
    Do you have any system restore points you can use?
    Do you have any disk images you can use to revert to a point before this happened? (We strongly and repeatedly recommend disk imaging to protect your data and your PC and give you a relatively quick way of recovering without needing technical help- e.g. Macrium Reflect (free)).

    Are you aware of any changes that occurred that might have caused this?

    If neither of the above, you could consider restoring the backup registry.

    Other ideas: what happens if
    - in Safe Mode, you use msconfig to do a Diagnostic startup - can you log in then?
    - you create a new user in Safe Mode and try to boot and log in normally?
      My ComputerSystem Spec


Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:29.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums