New
#1
Very long login time on some user accounts
Hi everyone,
I share a desktop computer with another family member. We have two user accounts, "Matt" (mine) and "John". Both are administrator accounts. Two days ago, when John logged in after I was done using the computer, the "Welcome" screen took way longer than usual (probably ~30s), and was followed by a couple minutes of a completely black screen (with a cursor) before finally showing the desktop. This problem on his account has persisted ever since.
The computer is otherwise perfectly responsive and usable, the boot time is very short, and I can still log into my account in a few seconds. It's also possible to use Ctrl-Alt-Del to open the task manager in the black screen phase, and it seems to show nothing unusual and very low CPU activity.
I've tried the following, but I'm not sure what to do next:
- Boot in safe mode: this solves the problem (but I don't know what to do with that)
- Create another administrator account: the new account has the same problem as John's.
- Disable every startup program with the task manager (when logged in as John): doesn't solve the problem
The one thing I remember doing that day that may have changed some system configuration was installing KeePass 2. I've removed it since.
Please ask me if you need any other information.
Any pointers would help, thanks a lot!
Last edited by elaz; 13 Jan 2017 at 06:14. Reason: Clarified