1.    08 Jan 2017 #1
    Join Date : Jan 2017
    Posts : 1
    Windows 10

    Password Problem-can't log on to computer-windows 10


    I recently purchased an HP computer with windows 10 installed. I got onto the looked around and set up email and customized a couple of things before shutting it down. Now when I restart the computer I get taken to a screen asking for my password (it also shows my MS outlook address). I didn't realize I picked a sign in address and don't know the password. I went in to setup screen and chose default setting in the security tab and I now get the message 'Can't log in to device right now. Go to account.live.com to fix problem or try last password used on this device' I'm stuck. Any suggestions?
      My ComputerSystem Spec
  2.    08 Jan 2017 #2
    Join Date : Jul 2015
    Posts : 9,416
    Windows 10 Pro

    How could you set up email without knowing the password?
      My ComputerSystem Spec
  3.    08 Jan 2017 #3
    Join Date : Dec 2015
    Posts : 6,006
    Windows10

    Quote Originally Posted by jmb6954 View Post
    I recently purchased an HP computer with windows 10 installed. I got onto the looked around and set up email and customized a couple of things before shutting it down. Now when I restart the computer I get taken to a screen asking for my password (it also shows my MS outlook address). I didn't realize I picked a sign in address and don't know the password. I went in to setup screen and chose default setting in the security tab and I now get the message 'Can't log in to device right now. Go to account.live.com to fix problem or try last password used on this device' I'm stuck. Any suggestions?
    I am sure you are genuine but it is against forum policy to advise how to get around passwords (as we have no way of knowing if the request is legitimate - ie is person asking trying to crack into somebody else's pc). Please do not be offended by this - the intent is to protect a person's data.

    However, we can say that you could always clean install the OS (since that really is public knowledge) and start again.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Password for Computer Login?
I have a dell laptop that uses windows 10. I do not have a password at all on my laptop. Thus if you power it on, well im on the laptop. I recall windows gives you the option to put a password for your computer when you start it up on windows 7. ...
User Accounts and Family Safety
Solved windows 10 saving password problem
Why when I upgraded my laptop to windows 10,it does not save password to connect to the internet?It has connect automatically and place to put password in,but if I restart laptop I have to still add password every time.In windows 7 it saved it and I...
Network and Sharing
Windows 10 homegroup password problem
I have a windows 10 PC and a Windows 10 Laptop that I want to network in a homegroup. I setup the homegroup on the PC and that process generated a password. The PC is shown as being a member of the homegroup. When I attempt to connect the laptop all...
Network and Sharing
Password problem or Windows Live Account problem
Cannot remember password, OR typed it in wrong on both entries. When I use the tool for recovering/resetting the password. The system takes me to a reset function, where I am able to put in a new password twice, but the screen that follows does not...
User Accounts and Family Safety
Solved Computer login password
Hi guys,has anyone been ask to login to there computer,using there Microsoft account?,..I restarted my comp,after i uninstall a app..It ask for my password''which i never made'' to login,but the password has to be my Microsoft account...I'm just...
User Accounts and Family Safety
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:05.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums