Windows 10: We can't sign into your account , please help.

  1.    19 Dec 2016 #1

    We can't sign into your account , please help.

    I've been getting this error for 3 days now and i have no idea what to do! Everytime i try to sign in it just says "preparing windows" for a long time and then i get an error saying we can't sign in to your account , nothing you do will make any changes press sign out or dismiss , signing out won't do a thing as the error comes back.

    Things i tried :

    - Creating another account and giving it administrator permission (didn't work same exact error)
    - Check for updates (no updates)
    - The fix in this website : that involves editing the registry values , my values were already the ones in the article.

    The strange thing is that very rarely it will work and i can use my PC normally and everything works , just today after booting into safe mode trying to find a fix and booting normally again i was able to sign in , but if i restart / shut down / sign out again the problem comes back.

      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 9,807
    Windows 10 Pro x64 Build 1803
       23 Dec 2016 #2

    Welcome to the Ten forum.

    Not sure if you have resolved this error. If not, could I ask do you have restore points enable and would you consider restoring your system to a point before this started.

    I assume from the way you are writing this was a working, functioning machine up until four days ago. I would pick a restore point that is at least a week old.
      My ComputerSystem Spec


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