1.    15 Dec 2016 #1
    Join Date : Jun 2015
    Posts : 222
    windows 10

    Remove User


    I have tried everything thru control panel and settings to remove a user and I cannot. I bought my pc from a vendor who had it on display and added themselves as a user. Please help me. I cannot delete, copy or change the folder at all. There are no folders open and I have tried delete immediately after reboot.Click image for larger version. 

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  2.    15 Dec 2016 #2
    Join Date : Oct 2013
    Posts : 25,174
    64-bit Windows 10 Pro build 17040

    Hello Tommy,

    You might see if you may be able to use one of the options in the tutorial below to remove the account.

    https://www.tenforums.com/tutorials/...dows-10-a.html
      My ComputersSystem Spec
  3.    16 Dec 2016 #3
    Join Date : Jun 2015
    Posts : 222
    windows 10
    Thread Starter

    I have tried all methods described in the windows link you sent me. When I look up user though it only shows me and as "Administrator". When I open anything in explorer the window shows another user folder and anything I add to the desktop is auto inserted into that folder. I cannot delete it.


    Quote Originally Posted by Brink View Post
    Hello Tommy,

    You might see if you may be able to use one of the options in the tutorial below to remove the account.

    https://www.tenforums.com/tutorials/...dows-10-a.html
      My ComputerSystem Spec
  4.    16 Dec 2016 #4
    Join Date : Oct 2013
    Posts : 25,174
    64-bit Windows 10 Pro build 17040

    Ok. Let's see what profile folder is currently set as the data value of the ProfileImagePath key for your account by looking at the same thing in steps 5-7 in OPTION TWO below. If it's the same as the one you are trying to delete, then that would be why you are unable to delete it since it's in use.

    https://www.tenforums.com/tutorials/...dows-10-a.html
      My ComputersSystem Spec
  5.    16 Dec 2016 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,477
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by AFTommy View Post
    I bought my pc from a vendor who had it on display and added themselves as a user.
    When you got the PC, did you rename the user account to your own name? If so, that only changes the logon name, the user folder stays with it's old name. You may well be trying to delete your own user folder if that's the case.

    Follow @Brink's advice and check the data value of the ProfileImagePath key, that may confirm my suspicions.
      My ComputersSystem Spec
  6.    17 Dec 2016 #6
    Join Date : Jun 2015
    Posts : 222
    windows 10
    Thread Starter

    Brink and Bree
    I have tried everything, nothing worked including registry changes. I decided to return the pc to factory specifications and start over. Since I wasn't that far along, the only thing I lost was time. I appreciate both of your patience and assistance. May your holidays be Merry.

    Click image for larger version. 

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  7.    17 Dec 2016 #7
    Join Date : Oct 2013
    Posts : 25,174
    64-bit Windows 10 Pro build 17040

    You're most welcome Tommy. I'm glad you got it sorted. I hope you have a Merry Christmas as well.
      My ComputersSystem Spec

 


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