1. Joined : Dec 2016
    Posts : 1
    Windows 10 PRO
       4 Weeks Ago #1

    Mismatched User Account / Microsoft Account


    Hi everyone. I am working on an issue with my wife's computer and have exhausted all areas of research. So I hope you can help.

    This is a new computer -- about 2 weeks old. I set it up, and I thought correctly. But I was wrong. Something happened and when she logged in it showed *my* name and not hers. It seemed that the Local User for her name (a Local Admin user) had the right Name (her name) but the wrong Full Name (my name). Bizarre. I corrected it, but it seemed to revert. Finally it seems OK. And then occasionally reverts to the wrong Full Name (my name).

    But I see now that when I look at Windows Settings\Accounts, the logged in user shows as her name, but with my email address. This appears to be signed in to *my* Microsoft account. I want to change this email address to be *her* Microsoft account email address. Logging in to site to "Manage my Microsoft account" shows names/email addresses are correct. So something seems confused on the computer.

    In following the threads, many suggested to switch to a local account, and then remove the MSFT account and then add in the MSFT account again. I hesitate to start switching around accounts because I don't want to lose all of the profile settings which have been setup for my wife's account. She is very particular about things and it would be a burden to get all settings/etc all correct.

    So what I'm trying to do is find a way to safely (and easily) change the email address which seems to be assigned to her user account.

    Can anyone help? Thank you.
    Last edited by JHS29ER; 4 Weeks Ago at 10:36.
      My System SpecsSystem Spec


 


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